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Premier Pools & Spas | Palm Desert
- Contractors
- Palm Desert, CA
About this business
Palm Desert, CA Premier Pools & Spas of Palm Desert specializes in Gunite Pools, Fiberglass Pools, & Pool Remodeling. We know buying a pool is a big decision for your family. That’s why Premier professionals emphasize clarity of communication throughout the process to ensure your peace of mind.
Location details
73700 Dinah Shore Dr #207, Palm Desert, CA, 92211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with this contractor in Palm Desert was nothing short of a nightmare. From the very beginning, their communication was completely inadequate, and I felt more like I was managing the project than they were. There were deviations from the agreed-upon design and the use of materials that didn’t seem suitable for the job. When I raised concerns, I was met with excuses, deflections, and a complete lack of accountability. If I hadn’t persistently followed up on unresolved issues, I doubt they would have been addresse... read more
Jason, and the guys at Premier Pools & Spas, are top notch. My pool is gorgeous and gets constant compliments and rave reviews from the Airbnb guests I host. It's so beautiful that Airbnb selected it for one of their elite categories 'Amazing Pools', which guests echo in every single review. I manage other properties, as well, and I've worked with several other pool contractors locally, where there has been much left to be desired on communication, professionalism, and quality. Jason is always responsive, helpful, and a weal... read more
Update: Jason, the owner, contacted me after I posted this review and offered to help. Some of the lights in our pool and hot tub had already failed and he got them replaced for us for free, which I really appreciate. I noticed many of the positive reviews on here mention him by name. I think if we'd been able to work with him directly when getting this pool built we'd have had a much better experience. As the owner of a business myself, I know no one else cares more about their customers and business's image.. so if you... read more
I loved working with Jason and his team. They were super responsive and really accommodating given the time we had between Airbnb guests. The house where the pool is put in is our vacation home. We had a little last minute snafu with the permitting guy but they helped me to resolve it quickly. Jason is such a nice person and I would highly recommend him to anyone on this kind of project. He is helpful with pricing and it’s super reasonable!
I am disappointed with my experience regarding the pool construction project. What was initially scheduled for four months ended up dragging on for a whole year, and I'm still left with unfinished work. The major issues include the fact that my BBQ and fans have not been installed, despite numerous attempts to contact Jason and the company directly, they never seem to be available, which adds to the frustration. We are now approaching two years since this process began, and I still don't have my BBQ and fans. I would strongl... read more
Frequently asked questions about Premier Pools & Spas | Palm Desert
How is Premier Pools & Spas | Palm Desert rated?
Premier Pools & Spas | Palm Desert has a 4.8 star rating with 30 reviews.
When is Premier Pools & Spas | Palm Desert open?
Premier Pools & Spas | Palm Desert is closed now. It will open at 8:00 a.m.