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Prime Storage

4.7
  • Palm Desert, CA

About this business

Location details

75050 Merle Drive, Palm Desert, CA, 92211, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.7260 reviews
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George r.'s profile image
George r. 
2 years ago

Prime storage at 75050 Merle dr is a terrible storage facility. what they dont tell u is dust will go into your unit making deep clean a necessity. Also watch out for their trip to bring you in on a low price then increase your cost 4 months later. also they require a months notice to cancel unlike other storage companies. Their employee Joel is two faced when ur signing up he's great when ur cancelling he is of no help he told me upfront a $100 certificate would be given the my partner ..it never came. dont support this bus... read more

Business response:

Hi George. We sincerely apologize for any inconvenience you experienced at Prime Storage. We strive to provide the best service possible and will take your feedback into consideration to improve our operations. If you have any further concerns, please contact us at (760) 334-5589. 

Todd W.'s profile image
Todd W. 
2 years ago

What they don’t tell you in ALL their container leak dust and desert sand. In a month everything is covered in a fine dust hard to clean off. I would never store anything valuable in them.  

Business response:

We are so sorry to hear that you did not have a satisfactory experience with Prime Storage and we definitely want to address this situation. If you could please contact the facility at (760) 334-5589 at your earliest convenience, that would be greatly appreciated. Thank you! 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.7 star rating with 260 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.