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Prime Storage

4.7
  • Knoxville, TN

About this business

At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule. 

Location details

11775 Snyder Road, Knoxville, TN, 37932, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.7411 reviews
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Daniel L.'s profile image
Daniel L. 
4 years ago

It's been good so far. Sometimes there is no carts and I have to find one 

Samuel B.'s profile image
Samuel B. 
4 years ago

Great except the hallways on the second floor were not very cool at all. Need to address that issue in the heat of the summer. 

Eva I.'s profile image
Eva I. 
4 years ago

Clean Units! Professional staff. 

Craig E.'s profile image
Craig E. 
4 years ago

The guys there were great. In and in flash. 

Tom K.'s profile image
Tom K. 
4 years ago

Super easy move out process. 

Louis L.'s profile image
Louis L. 
4 years ago

Very personal service! Dan did an amazing job making us feel welcome and covering everything we need to know thoroughly. 

Laverne N.'s profile image
Laverne N. 
4 years ago

apparently the company I originally signed up with sold to Prime. I didn't get any kind of notice of it it just happened so when a new company was calling me identifying them selves as Prime I was sure it was a scam.. I talked to a Wanda a few weeks ago & told her I was going to terminate my lease & what did I need to do. She said she would check into it & call me back which she never contacted me again & I was charged 13$ late fee that I was told was non negotiable even though I had tried to terminate a few weeks ago 

Amy B.'s profile image
Amy B. 
4 years ago

So many issues, but the latest is when I went to the storage unit during business hours and no one was there. When someone came in a few minutes later they said they couldn’t help me for at least 20 more minutes because they had just come back from getting their lunch and now they were going to eat. I got messages about my payment being late but had a direct bank payment with the previous owner and was never informed the business had changed hands. Then said I would pay online but you couldn’t pay online. They experienc... read more

Kelsey H.'s profile image
Kelsey H. 
4 years ago

I had called and reserved a locker for my husband and I, where I was told it would be held for a week. When my mother went to get the locker within the week, the one I had reserved had been taken. Instead, we got 2 lockers to add up to the same square footage. Howver. Do due to the change in size, some of our things will not fit. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.7 star rating with 411 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open on Monday at 10:00 a.m.