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Prime Storage

4.9
  • Bethel, CT

About this business

At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule. 

Location details

41 Durant Avenue, Bethel, CT, 06801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.997 reviews
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Caffery Garff's profile image
Caffery Garff 
2 months ago

Gonna go off here, but first, PLEASE NOTE: Many of the positive reviews of this place date back before Dec of 2021, when this was Bethel Self Storage. BSS was fantastic (4.9-star rating before). This new corporate company, Prime Storage, is a huge national chain, and they took over in January of 2022. This review applies to them specifically. I only post 1-star reviews if a place is truly horrible, and Prime Storage is. They are the textbook definition of cost-gouging, screw-you, get-away-with-it-because-we-can corporate sc... read more

Lylyana Xolocotzi's profile image
Lylyana Xolocotzi 
3 months ago

Prime storage is a helpful convenient place to store extra things the staff there are really helpful and polite Vaughn is very friendly and sweet makes your renting experience smooth. 

Tom Krivulka's profile image
Tom Krivulka 
2 weeks ago

Excellent staff, helped out with unit with no questions ..well maintained facility. Thumbs up 

James's profile image
7 months ago

I have been leasing at this facility since before Prime bought the property. I had two units at this facility for over 6 years, before I recently had time to move my belongings to another storage facility. Since Prime Storage has bought the facility, my overall experience (and bank account) has gone drastically downhill. This is a mega-corporation at the core, and they have no regard for long term customers. After Prime bought this facility, my rental fees went up by over 200%. Additionally, they force you to use their 'insu... read more

Bianca Frisone's profile image
Bianca Frisone 
10 months ago

Theresa was amazing! I broke my lock after hours and wasn’t able to get a replacement right away and she called immediately the next morning and let me know she put a different lock on there for me. Good looking out Theresa and prime storage! Would definitely recommend prime storage to anybody ! :) 

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Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.9 star rating with 97 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open at 10:00 a.m.