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Prime Storage

4.5
  • New Bedford, MA

About this business

Location details

969 Shawmut Avenue, New Bedford, MA, 02746, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5192 reviews
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Walt Schulz's profile image
Walt Schulz 
2 months ago

My wife chose Prime Storage to store our son-in-law's possessions after he moved to Utah. I have to say I was pleasantly surprised when I examined the facility. It is immaculate, well-lit, well-secured, and well-ventilated, and reasonably priced, unlike some other storage facilities in New Bedford. We found the employees courteous, helpful and friendly. Although ours was very short term storage until the cross-country movers came, we were thoroughly satisfied and would highly recommend Prime Storage. 5+++stars. 

Joshua Astor's profile image
Joshua Astor 
a month ago

Nice and secure storage unit with unique code for you to get in with good hours. Unfortunately due to my own error and what it seems to not reading the fine print. My bill went from $66 to $153 after 3 months. Due to not regularly checking my email and not being around due to military orders, I was unaware the change was going to take effect. As a result of not acting fast enough they worked it out to keep the bill to $66 monthly after the $153 charge takes place that can't be altered or changed since it has already been pro... read more

cindy lou andrade's profile image
cindy lou andrade 
a week ago

The entire process from booking a unit on-line to the phone associates to the site associate were extremely pleasant and helpful. The move in experience has been smooth. I am impressed with the facility! 

john duarte iii's profile image
john duarte iii 
a month ago

Susan was super helpful in closing out my unit. For the time I used prime storage I didn't have 1 issue. They were very transparent up front about the fee schedules . When it was time to cancel it was super easy . 5 stars Susan! 

John Dunham's profile image
John Dunham 
3 weeks ago

Very good experience, very helpful staff. They were very accomodating when I had a large moving van delivery to my unit, and again later when I moved my stuff out. Premises are clean, well maintained and secure. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.5 star rating with 192 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.