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Prime Storage
- New Bedford, MA
About this business
At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.
Location details
969 Shawmut Avenue, New Bedford, MA, 02746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This was the best storage experience I’ve ever had! The two working are kind, helpful, informative and caring. When moving my sacred and cherished pieces into a strangers storage facility I was uneasy. Their attention to care was beyond refreshing. It smelt clean, there are videos cameras and plenty of Dollies (spelling) to move heavy items.
very clean and safe facilities. Very happy to see all the cameras running. Phil was very nice and helpful with getting me set up with a unit. There was a nice lady there as well, but I don’t know her name.
The woman that helped me, Susan, was very kind and very professional. She was able to answer all my questions about my needs and was able to get me into the right size storage unit. I will go back there again and recommend this business to all my friends and family.
Avoid this facility‼️ Their customer service is absolutely garbage. They don’t care about retaining their long term customers, or any customers for that matter. They will blame you for their terrible communication (they either deleted or ignored an important email I sent and refuse to acknowledge it). There are plenty of storage options in New Bedford. Don’t give Prime your money. Edit to add: I still received an invoice for June even though I submitted my notice to vacate within plenty of time. This place is a joke.
I had to delete and change my review! Because after being there for some time now! I have many issues! First of all there is a leaking water issue in the building and I started the process on May 4th 2024, with one of the floating managers to put in my insurance claim and they were suppose to get back to me within 24-72 hours! They ignore you they stopped responding through email! Now mind you I have submitted all the proof and have witnesses that there is a water issue in that building and the company is not helping me! It’... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.9 star rating with 149 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.