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Prime Storage
- New Bedford, MA
About this business
Location details
969 Shawmut Avenue, New Bedford, MA, 02746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have two storage units with prime storage and I have been nothing but extremely impressed with the cleanliness of their facilities and the top priority they take in serving their customers and all of our needs! The 15 hours a day, 7 days a week of access hours has been extremely helpful with the amount of access I have needed to my units and not to mention the customer service is top notch! Always very professional and over accommodating, I will always choose prime storage over any other company out there! - Norman Rebeir... read more
This was my very first time renting a storage unit, and I had absolutely no idea how the process worked. The manager, Mark, was incredibly courteous and helpful. He took the time to explain everything to me step-by-step, making sure I understood how it all worked. Thanks to him, renting with Prime Storage was so simple, easy, and stress-free. Highly recommend this location and Mark's outstanding customer service!
I originally rented a unit here because the pricing seemed like a great deal. Unfortunately, my experience hasn't been the best. I had a rodent issue in one of my units, which was disappointing and raised concerns about the property's maintenance and pest control. Hoping for a better experience, I rented a second unit, but after only two months, the rent had already increased. The low introductory rates are appealing, but they seem to be very short-lived, and the price hikes come quickly. While the initial deals may attract... read more
I've had Nothing but the Best Customer service! Shout out to Gordie who was kind and friendly and I appreciated his help. Big storage or small they have a variety of clean, temperature controlled, safe Storage!
I had to delete and change my review! Because after being there for some time now! I have many issues! First of all there is a leaking water issue in the building and I started the process on May 4th 2024, with one of the floating managers to put in my insurance claim and they were suppose to get back to me within 24-72 hours! They ignore you they stopped responding through email! Now mind you I have submitted all the proof and have witnesses that there is a water issue in that building and the company is not helping me! It’... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.5 star rating with 229 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.