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Prime Storage

4.9

About this business

At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule. 

Location details

969 Shawmut Avenue, New Bedford, MA, 02746, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.9127 reviews
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Bri Caron's profile image
Bri Caron 
5 months ago

If I could give this place zero stars I would. DO NOT STORE YOUR STUFF HERE, UNLESS YOU WANT MOLD. Anything that was not contained in boxes was destroyed. Couches, recliners, shelves, strollers, giant expensive bean bag chairs. All covered in so much mold. Even better, in the fine print they say they don't guarantee it to be climate controlled despite saying so. Since MA doesn't have a definition for climate control it's not unforced. It only took two months for expensive pieces a furniture to be destroyed and zero accounta... read more

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Dawn Andrews 
2 months ago

The storage space is just as advertised. As long as my belongings are safe and secure My rating is sufficient. The one thing by which I feel (not that one person's experience matters in a company this large) should accommodate a customer with a way to move items in and out when office is closed. I'm speaking mainly about Sundays, which is probably the most useful day when it comes to moving... I mean you could develope a corral with a key pass entry. If your equipment is NOT returned by said customer than charge that p... read more

Crystal Randall's profile image
Crystal Randall 
9 months ago

I had to delete and change my review! Because after being there for some time now! I have many issues! First of all there is a leaking water issue in the building and I started the process on May 4th 2024, with one of the floating managers to put in my insurance claim and they were suppose to get back to me within 24-72 hours! They ignore you they stopped responding through email! Now mind you I have submitted all the proof and have witnesses that there is a water issue in that building and the company is not helping me! It’... read more

Rob Tautkus's profile image
Rob Tautkus 
3 months ago

Thank you Debora S. for having great customer service skills. She was very capable of providing the best experience possible and answered all of my questions. She did above and beyond what was required and I appreciate the quick and efficient help that I recieved from Debora S. on 11/5/24 

mooshki's profile image
mooshki 
3 months ago

Like others said i had a good review until I moved my items out and was sad to see almost every single purse&bag I had was covered with mold, after they increased their prices. $160 a month to ruin your possessions. Stay away. 

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Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.9 star rating with 127 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.