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Prime Storage
- Appleton, WI
About this business
Location details
2400 W College Avenue, Appleton, WI, 54914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Not sure if Brendan is the store manager or not, but he should be, very attentive, knowledgeable, and helpful. The facility is nice and clean and I have never had issues. Exactly what you’d want in a storage facility. I did not like the constant rising prices (twice in less than 12month lease) and extra charges for after hour entry so only 4 stars.
The gentleman who helped us, got us into a 10x20 and we ended up needing a second. He easily got us checked in and lease signed all in under 1 minute. I highly recommend this place. Clean units, easy and fast move in process. Very friendly staff.
This company is a rip-off. They tried to increase my rent 60% with no warning, and told me their increases were based on "a case by case basis". No actual rental increase policy that I could in the contract I signed. I do not recommend them. They posted a response, so I contacted them again to see if I could talk to someone about resolving this issue. I re-explained my dissatisfaction and was told that someone with more authority would get back to me. So far no response.
Great onsite service. But when a customer service representative called me to pay for the unit over the phone I was never offered the free month as advertised on the website 😅. That's unfair & sucks 👎 1 star off could've been 5 ⭐'s
If I could give this place zero Stars I would. First, the place was disgusting and dirty in the hallways, second they auctioned all of my things Even after keeping in contact with them which is ridiculous because when I try to call and make a payment over the phone I was told that they don't do partial payments over the phone like right... All of the homeless people literally live here and night they pile in before the doors lock at 10:00 p.m. And they're okay with that as long as they pay more money. What a joke! I would ne... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.6 star rating with 209 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.