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Prime Storage

4.6
  • Appleton, WI

About this business

Location details

2400 W College Avenue, Appleton, WI, 54914, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.6225 reviews
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Brandi Mathe's profile image
Brandi Mathe 
2 weeks ago

The gentleman who helped us, got us into a 10x20 and we ended up needing a second. He easily got us checked in and lease signed all in under 1 minute. I highly recommend this place. Clean units, easy and fast move in process. Very friendly staff. 

Samuel Voss's profile image
Samuel Voss 
3 weeks ago

Not sure if Brendan is the store manager or not, but he should be, very attentive, knowledgeable, and helpful. The facility is nice and clean and I have never had issues. Exactly what you’d want in a storage facility. I did not like the constant rising prices (twice in less than 12month lease) and extra charges for after hour entry so only 4 stars. 

Bon Fit's profile image
Bon Fit 
3 months ago

Prime Storage is horrible with getting back to you. I have been waiting three weeks for a district manager to get back to me. I paid for tow years up front & was told at the time this would guarantee my rate. Later I am told in the small print this is not guaranteed. Rate increased from $56/month to $149.00/Month! "Bait & Switch"! I asked for a complete ledger with every item on it. What was finally sent is so convoluted! They have two rent prices for one unit. They don't send billing statements and add late fees! I... read more

L S's profile image
L S 
3 months ago

I had a rental unit at Prime Storage for over a year almost 2 years, I have use storage units before but I found Prime Storage 1 of the best. They were always willing to work with me whatever the issue was. The staff was pleasant, courteous, and knowledgeable. If I ever had a need for a Storage unit in the future, I would absolutely utilize Prime Storage for my belongings. My experience dealing with Prime Storage has always been positive! L.S. 

Ashley Jacobs's profile image
Ashley Jacobs 
a month ago

If I could give this place zero Stars I would. First, the place was disgusting and dirty in the hallways, second they auctioned all of my things Even after keeping in contact with them which is ridiculous because when I try to call and make a payment over the phone I was told that they don't do partial payments over the phone like right... All of the homeless people literally live here and night they pile in before the doors lock at 10:00 p.m. And they're okay with that as long as they pay more money. What a joke! I would ne... read more

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.6 star rating with 225 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.