This profile has been claimed by the business owner or representative.
Prime Storage
- Williamsburg, VA
About this business
Location details
7521 Richmond Road, Suite F, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They have a good customer service team if you need to get ahold of them or get something taken care of. However, when i pulled my stuffed out of the units i had rented after only being in there 4 months there was so much mold and mildew on my furniture that i had to throw things out because they was unusable. and read the contract carefully because it has clauses in there where it does not hold the owner liable and the insurance that they make you take out does not cover damage from mold and mildew. the climate controlled un... read more
I recently relocated from Washington State to Williamsburg, Virginia, and while I was waiting for my new home to be completed, I needed a safe and reliable storage solution for my household items that were shipped ahead of my move. I was able to easily navigate the company’s website and quickly find exactly what I needed. The online reservation process was straightforward and user-friendly, which made securing a storage unit simple and stress-free. Upon arriving at the facility, I was warmly greeted, and completing the fina... read more
Duane was very informative and polite and answered all my questions and concerns very professionally and with no hesitation. The facility was very clean and I had a wonderful experience. I will strongly recommend prime storage to anyone in need of storage acomidations. 10 out of 10👌🏽
Good experience! They had a special going on and was easy process to get in and then be done once we didn’t need the storage anymore. Communication from the office was good too!
They assured me the indoor non-conditioned space was as good as the conditioned space. Three months in and mold was on everything. They make you take out insurance for $14/month, which doesn't pay off for mold or water damage. DO NOT STORE YOUR POSSESSIONS HERE!! Update: We lost a lot of our possessions at this filthy storage unit! Way over $30,000.00 lost because the manager told me the nonconditioned space had fans and our possessions would be completely safe, what a bauld face lie just so they could make a buck. Don't let... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.5 star rating with 404 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.