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Prime Storage
- Williamsburg, VA
About this business
Location details
7521 Richmond Road, Suite F, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The store manager, Tracy, was phenomenal! She was so patient with me as I chose the right unit. She did not rush nor pressure me and she was willing to go the extra mile. Her assistant made the process of using a storage facility so easy.
Duanes customer service is top notch and hes one of the best in the business. Going through a stressful process of moving, he made everything smooth and easy. 10 out of 10, highly recommend.
They could not have been more helpful...They made things very easy for me to do online, then we got the password and paperwork. I highly recommend them, it's clean, safe and even our HOA has used them to store holiday decorations garden tools.
They wanted to raise the price the first day and I had to argue that I already had a contract via the phone contact and it wasn’t fair to raise the price on the first day when I had all of my stuff ready to move in. They raised the price after two months, even though I had a contract, and they began charging for insurance, even though I had provided proof of insurance. You also have to move out during business hours, which is difficult for people who work the same business hours so I ended up having to pay for an extra month... read more
Prime Storage has been great to work with. Both gentlemen in the office took the time to explain everything we needed to do to get a replacement key and what documents we would need in order to facilitate our storage needs. Very kind folks work there. Thank you for all your help.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.5 star rating with 476 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 4:00 p.m.