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Prime Storage
- Windsor, CA
About this business
Location details
7500 Conde Lane, Windsor, CA, 95492, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Since I travel a lot, I have had many storage units. Some of the units I have had were nothing but chaos leading to many headaches. Prime Storage however was the first facility that left me feeling like I was part of the family. The general manager Amber, wow she is one of a kind! She has the customer service skills of a God, her knowledge of the industry is remarkable, and she is so sweet and caring! You can't go wrong and you definitely won't be lead in the wrong direction! Amber is the reason that her facility runs so pe... read more
This place is horrible. Going on over a month trying to get refunded from a supposed discount on a multiple month rental deal. Been lied to multiple times saying payment ls on the way. Don’t believe any deals they have, they’ll take your money and not give it back Update: it’s over 2 months now and I’ve been lied to multiple times about my refund from its processing to our district manager just quit and there’s no one to process it. I’ve escalated 2 complaints and no one has still called me. Insane!
Don't believe the prices listed on their web page. The price with the red line through it is what you'll actually be paying each month, plus taxes, required insurance, and a "facility fee". Also, they increase their prices at least twice a year, so don't plan on staying too long. My unit cost increased 50% in 8 months. I hope they purchase new hand trucks. They currently have only ONE for the entire place, and that has a broken wheel. You think they'd at least have the money to shell out for new hand trucks, given their ren... read more
The best part of pre-moving in was the young man I was greeted by. He answered all my questions and helped me to decide the perfect unit. I actually forgot his name but his schedule was the day and time contract was initiated. Thank you
I’ve rented storage units at many different facilities over the years, and I can honestly say that Prime Storage Windsor is by far the best experience I’ve ever had. The facility itself is clean, secure, and well-run — but what really makes the difference here is the manager, Amber. She has gone above and beyond for me on multiple occasions, including showing up after hours to make sure I could get into my unit when I needed it most. Even when I faced challenges outside of my control, Amber treated me with patience, respec... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 174 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.