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Prime Storage
- Wichita, KS
About this business
Location details
530 S Wildcat Lane, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Could have been a lot better. Had an oil spill from another unit beside ours, run into ours, ruining two pieces of our furniture. The only communication was when I would reach out otherwise they could care less about it happening. Lastly, the place always had at least one garage door out of order, if not both, making it a hassle to get in and out, especially when busy with big vehicles. It was so bad other tenants were complaining that they’ve tried to talk to Prime about it, but could never get anything accomplished or hear... read more
I started renting this unit back when it was Extra Space, and I was honestly very happy with the service — fair pricing, clean building, and no issues. Ever since Prime Storage took over, things have gone downhill fast. They began raising the rent little by little, and last month I even got a letter announcing another price hike. When I gave notice to move out, suddenly they offered to keep me at my current rate — why only then? On top of that, they push their insurance for $17, which is way overpriced. I had to get my own ... read more
The storage facility in Wildcat Lane is a wreck. Back door has been broken for months! Now front door has been broken. Facility advertises ease of storage: drive in, store in temp controlled environment, drive out. But now you either have to load in through a person-sized door or they have to leave a gate open, making the facility less secure. I have 5 units for my customers and access is terribly inconvenient. Yet I cannot get a call back from a district/regional manager! Guaranteed they will raise the rent after 1-2... read more
I had to wait a long time for help but once I received help they were wonderful. Both Zach and Phillip are professional and helpful. The virtual helper next to the desk is very loud when they are communicating. It was hard to communicate and hear with two people having a conversation so close via virtual.
I was comparing different storage unit rates when I came across Prime Storage. Joel was super helpful with pricing, finding unit sizes to fit my needs, and insurance options. The store was very clean and spacious.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.8 star rating with 556 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 8:00 a.m.