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Prime Storage

4.4
  • Lake Elsinore, CA

About this business

Location details

28497 CA-74, Lake Elsinore, CA, 92530, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.4229 reviews
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Jesse Verdi's profile image
Jesse Verdi 
4 weeks ago

Arie and Deidre if I remembered their names correctly were absolutely a joy to work with. We made the process simple and I appreciate it. Once I got to the storage unit I was again pleasantly surprised that it was close to the end and very clean. All in all, as so far I call this transaction five stars. Thank you ladies!!! 

Steve Ortega's profile image
Steve Ortega 
2 weeks ago

Excellent EXCELLENT customer service here at Prime Storage! Delia took care of me Very well!! Highly recommend this Location for ALL your storage Needs! Very Cheap and Reasonable! Thank you Again Delia and Prime Storage! Give her a Raise! 💯 

Patricia Han's profile image
Patricia Han 
2 months ago

Amazing customer service provided by Delia!! She was kind and you can tell she’s a professional there. She has lots of knowledge on her job and was able to answer all my questions!! Not only that, but I think she was training another employee when she was helping me out. From what I heard she was kind, patient, and very detailed when training him. In addition, the units are huge and they have lots of variety in size. This is the place to go if you need to rent out a storage unit!! 

Candace HoutzRatterree's profile image
Candace HoutzRatterree 
a month ago

First off, they advertise me on unit that was online when I was shopping that didn’t exist the description describe an outdoor access 10 x 10 for $89. I think it was didn’t exist found out that it was an inside unit which I didn’t want they showed me what outside unit they had available. Offer me no discount for my inconvenience And during this time after I went ahead and got it I had several nights where my code wouldn’t allow the gate to open so I had no access and recently I was denied 24 hour upgrade with no explanation ... read more

Filos K's profile image
Filos K 
3 months ago

amazing experience of engaging with Delia. I've seen substitute prime employees come and go but Delia is definitely deserving of a raise or promotion. Sometimes she's alone at the front desk but manages to multi- task and still run the operation. Great customer service, Friendliness, Patience, understanding and very helpful. Very positive experience Thank you Delia!! 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.4 star rating with 229 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open at 10:00 a.m.