This profile has been claimed by the business owner or representative.
28497 CA-74, Lake Elsinore, CA, 92530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Clean facility and an easy rental process. They offered to let me use the kiosk, but I’m old school and prefer speaking with someone in person. Ricardo and Ari greeted me with a smile as soon as I walked in, and that personal service was worth the wait. They were busy helping other customers, but they acknowledged me and took great care of me when it was my turn. Excellent customer service and a great experience overall!
I’ve had an excellent experience with Prime Storage. The facility is well organized, especially the commercial area, which is always clean, professional, and well maintained. I would like to recognize the entire team for their outstanding customer service. Everyone is friendly, helpful, and always ready to assist. A special thanks to the manager, Ricardo, for his exceptional leadership and professionalism. Whenever we need assistance, he responds promptly, provides excellent support, and makes sure everything is taken care o... read more
Ricardo at Prime Storage lake Elsinore made the whole process fast and easy. The property is clean, well maintained, and the units are in great shape. He was very transparent about potential rental increases after 5–6 months, which I really appreciated. Excellent customer service and a smooth rental experience.
It was a great experience Adriana really helped me she went over and beyond and I was a pain in the but . So I wanted a 5 &10 and I saw it and two small so she said we have 10 & 10 so I send ok . she started the paper and sign for the second time so I went out to get my storage then I saw one of the storage that were out out and I asked her what size it and she’s said 10&15 so I send can I take that one instead and she said sure with no attitude at all I keep in mind she already did all paperwork she did it again 😂 I felt b... read more
Ricardo is very helpful. He address’ all of my concerns in a positive and speedy manner. And if he doesn’t know the answer he always circles back around. Thanks for all your help.
Prime Storage has a 4.4 star rating with 326 reviews.
Prime Storage is closed now. It will open at 10:00 a.m.