This profile has been claimed by the business owner or representative.
Prime Storage
- Poway, CA
About this business
Location details
14260 Garden Road, Poway, CA, 92064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Nightmare! Imagine you close a deal for a unit 5x6 with 24 hr access. On following day at night (10pm) you come to your unit after traveling 1h/50 miles, full of boxes. And there you realize your access code is not working! You go to their office and discover they forgot it unlocked with nobody there! And you call their number and realize the supervisor for emergencies do not have access to system at all! And you wait for them to find a solution but they didn’t?! That I had to book a hotel because of that?! That I was ... read more
All great until they decided to double my rent from 45$ to taking 95$ out of my bank account without any type of agreement. Not a phone call. Not any signed agreement. Nothing on the contract stating that there might be an increase. I contacted them and all they told me was "we sent you an email.". However, either I never received the email or it got lost in the sauce. Either way, I never agreed to it nor replied to it. They never returned the money to my account. They just deducted it from my next months rent, which ruined ... read more
Went in to find out pricing on a unit and had the pleasure of meeting with the GM of the property, Eddie. He was VERY helpful and answered all my questions to 100% a satisfaction. He had a great attitude and was very pleasant to work with. He was very knowledgeable and was patient taking his time explaining the policies and procedures. EXCELLENT CUSTOMER SERVICE and a pleasure to work with! I WILL BE recommending this facility to all my family and friends in Poway!
I have rented office space from Prime Storage for for at least 2 years. Eddie makes sure the property is clean, and handle issues within the suites as they arrise. My electrical went out and he was on the problem instantly, and it was fixed within a short time. Eddie is a doer, an made sure I was able to to work during the down time process. I just wanted Eddie to know we all notice what a great job he does and thank you.
I've just rented a 5x10 a few months ago and needed to upgrade to a larger space the gentleman was able to get me into a larger space and the first month free so now I've got the time to transfer my stuff and not be in a rush. Extremely happy with the way he was able to accommodate me. Very nice guy and professional
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.5 star rating with 153 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.