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Prime Storage
- Poway, CA
About this business
Location details
14260 Garden Road, Poway, CA, 92064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
** UPDATE** I have lowered my review from 5 stars to 3 stars. Although I received polite service, the representative did not follow through as she said she would. I e-mailed and requested an update on 10/13 and have received no response in over 72 hours. **Original Review** I stopped by with a billing issue and Michelle was very helpful. She was able to fix my billing issue and assisted me in getting my online account set up successfully.
Michelle the new manager was extremely courteous! She came by to introduce herself and ask if there was any maintenance needed on my unit. She also answered my questions patiently and thoroughly, took extra time to make sure all my questions were answered and left the door open to come by if I had any more I could think of. That level of attentiveness is unexpected in most places these days but was even more surprising that it happened at my storage rental. Also, the pricing here is incredible, close to my house, and offers ... read more
I had an amazing experience at Prime Storage thanks to Philip! From the moment I walked in, he was incredibly helpful, patient, and kind. I had a lot of questions and specific requests, and he handled everything with professionalism and a genuinely friendly attitude. He took the time to walk me through my options, made sure I understood all the details, and went above and beyond to make the process smooth and stress-free. It’s not often you come across customer service this thoughtful and thorough. Highly recommend asking fo... read more
I just wanna Say thank you to Michelle. She went above and beyond, Michelle was very sweet and is very good at what she does. 100% recommend If you need a storage unit and you’re having problems ask for Michelle, she’ll get you set!
Frances at Prime Storage was friendly, patient & helpful. She went through all of the available storage options & special offers & really worked well with us. The storage units are clean & secure. We especially like the 7-day a week access to the unit.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.6 star rating with 111 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.