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Prime Storage
- Gastonia, NC
About this business
Location details
4220 Forbes Rd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This location in Gastonia is well-maintained and kept exceptionally clean. Kitty in the office has always been helpful, efficient, and considerate when assisting me and other folks I’ve seen in the office looking to rent space. Many self-storage offices have a revolving door with personnel, so it's really good that Kitty has been there for some time. I'm certain that the company must value her knowledge and great customer service skills!
I enjoyed the opportunity and experience to use Prime Storage for the few months I did. They are very friendly and understanding about paying my storage bill to help any way they could. My most best experience was having to meet Kitty!! She was very polite and respectful to accommodate me knowing everything that the facility offered.
Great rentals, easy to get a unit, affordable pricing! Listen well to the customers & the needs! Kitty was such a great help- even took the time to show me around the property! I recommend anyone that needs a storage unit to GET ONE FROM THEM!!!
Unit was good and front desk service is great but prices are not predictable. It’s a monthly contract and they doubled my rate after only three months, so I ended my lease and went elsewhere. Lots of other good places with better rates in the area.
Initially I was not happy. Their website advertised the cheapest unit at $29 something a month. When I got there I was told that in addition to that, I needed to pay a monthly insurance fee as well as a one time start up fee. False advertising, straight up. But it worked – it got me in the door. Before we could move anything in our circumstances changed, and it turns out, we did not need the unit. At that point, kitty was extremely helpful. She went to bat for me and made sure we were refunded everything we had paid upfront.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 251 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.