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Prime Storage
- Belleville, IL
About this business
At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.
Location details
120 Carlyle Plaza Dr, Belleville, IL, 62221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I came by this location while helping a buddy move into the Belleville area. This location is absolutely wonderful. The employees I worked with were named Sarah and Collin. They were extremely helpful, and just all around amazing to talk with. Their demeanor was so warm, comforting, and welcoming that I began to lost track of time just talking about common interests.
The environmentally controlled indoor facility with drive through is convenient and we preferred this for our storage needs; we used this facility for four years in a 10'x10'x30' unit for household furnishings until we built a house. My most significant issue with this company is their contract which allows them to randomly increase the rent. Apparently we began our contract at an "introductory rate" which wasn't explained up front, then periodically they would increase the rate with intent on getting us to the level they ex... read more
It's good to drive in, when the doors are working. They are quick to rise your prices, but slow to fix things. Also, talking to customer service is just as bad they have no urgency to solve the problem. They should offer their customers some text of discount for our inconvenience! They just give you that don't care service! FYI, after this post they raised my storage rent!!! And the exit door is broken again for over 3 weeks!
I only gave 2 stars because of the air conditioned environment. Rent was constantly raised; I started at just under $60 for my unit and eventually my last statement was nearing $120. I wouldn’t be so upset about the raising of the cost if the back door ever worked. I feel like repairing that is the least that could have been done if the cost kept going up. My debit card had been charged the wrong amount multiple times and I had to jump through loopholes and eventually get the bank involved to get my money back for the wrong... read more
Sarah Berry took care of me! She got me set up as a first time storage user and helped me get all of my stuff together and safely set away. I’m grateful to her! Thank you so much!
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.8 star rating with 197 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.