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Prime Storage
- Belleville, IL
About this business
Location details
120 Carlyle Plaza Dr, Belleville, IL, 62221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Three rent increases in 8 months Multiple times there were no carts available Guy working told me “people put them in their units and leave them” I dont care. Buy more. Have a surplus. I was told there would be carts for me to use when i moved in. My unit was a far walk. The last two times i was there, to unload and move out, the “exit” door was broken, meaning i had to turn my 18 foot moving truck around inside the building to leave Bathroom is in horrible condition As is the parking lot. Really bad storage unit locati... read more
It is a climate control. They offer lights inside plus have flatbed for you. I love it. I had got a smaller unit but realized I needed a bigger one. The employee switched it with no problem. Love it
Called to explore prices. The woman, Sarah, insisted on telling me what I needed, regardless of the fact that I know my own needs better than anyone. She tried to pressure me into signing up immediately, as the units were "going quickly" and wouldn't "be available much longer". After I declined and said I needed to consider, she magically found a significant discount out of nowhere. She seemed shocked that I was researching prices in the area, and she used high pressure sales tactics. I've since received numerous sales calls... read more
Prime Storage Belleville- Sarah is a wonderful representation of your company. She took time with assisting me with getting the best rate. Sarah is AWESOME!!!
It's good to drive in, when the doors are working. They are quick to rise your prices, but slow to fix things. Also, talking to customer service is just as bad they have no urgency to solve the problem. They should offer their customers some text of discount for our inconvenience! They just give you that don't care service! FYI, after this post they raised my storage rent!!! And the exit door is broken again for over 3 weeks!
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.3 star rating with 262 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.