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Prime Storage
- Belleville, IL
About this business
Location details
120 Carlyle Plaza Dr, Belleville, IL, 62221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I liked that it was climate controlled. I didn't like how the prices goes up about twice a year. The entry door or exit door was always in non working status. The bathroom either didn't have tissue or paper towels. For the price that charge it should be kept in better shape. I've had the unit for about 6 years. I decided to find one that's cheaper. Which was about $90 cheaper.
Yeah the more and more I deal with this storage place the more I regret it, bad experience and it has only been 2 months Please pass on this place. They come in your account and be trying to charge fees a week later after they come in and take out for the storage. Then they try to enforce you to use there rental insurance knowing you already have your own rental. Then puts locks on your storage units without your knowledge preventing you from having access to your stuff why you're current on your storage. Yeah I'm bout to ta... read more
Getting our camper in and out was easy/hassle free, however prices went from $77/mo to $107/mo in less than four years. Additionally, we had to provide our insurance proof every year right before ours renewed. Therefore they charged us extra for their insurance until ours renewed almost two months later, however they credited it back each time. Honestly, had we known the other storage facility had an opening (it changed management and we thought we were still on a waiting list) we would have never stayed as long as we did... read more
I only needed 2 months to realize that this was not the location for me to store my possessions. In the short amount of time that I used this facility, the main drive through door was inoperable for over half of it and my rate went from $153 to over $230 from month 1 to month 2. Please try to find a better and more consistent solution for your storage needs.
Its in the fine print I'm sure! It took 4 months for them to tell me i couldn't get a refund for two semi spots I never used. I did go by there every month until I was told this today 6/25. I hope Codi "he is the POC!"learned something from my surprise, Refund is only within 24hrs. Its in the fine print I'm sure! Why is this statement so small and hidden?
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.3 star rating with 296 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.