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Prime Storage
- Richmond, VA
About this business
Location details
10210 Three Chopt Road, Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Stuart and his manager Alexxa were very helpful in assisting me and working with me on affordable rent during the holidays. Overall, very good experience. Highly recommend!
Stuart was so friendly and easy to work with. He made sure to tell us every detail and walked us through the steps we needed to secure a unit!
I have been dealing with Stuart at the Prime Storage facility in Henrico, VA. Every time I have spoken with him on the phone or in person, he is excellent! He is always very polite and goes beyond the call of duty to help me and answer all my questions. He is an asset to your company!! Best Regards, Susan Claridge
Alexa was so helpful over the phone and solved my request promptly. She was very kind and communicative about reaching out to her supervisor to reassure me we’d be able to make something work. She gave me a call back with an update after we spoke within an hour! Great customer service from her specifically. Thank you so much Alexa!!
The storage unit was very safe but the people running it were horrible. I was lied to multiple times about their buy now get first month free rule and told it didn’t exist, but it’s the first thing on the website AND there is a giant sign with the deal posted on the front of the building. Additionally, I had specified that I wanted to stop using the storage unit before the end of August so I wouldn’t be charged for September, but when I called in late August to make sure they were canceling it, they charged me a late fee and... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.8 star rating with 124 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 4:00 p.m.