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Prime Storage
- Burnaby, BC
About this business
Location details
4240 Manor St, Burnaby, BC, V5G 1B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great experience with Prime Storage. The facility is very clean, secure, and well organized. The staff were friendly and helpful, and they made the whole storage process simple and stress-free. Access to the units is easy, and I felt confident leaving my belongings there knowing the property is well maintained and monitored. The pricing was fair and the customer service was excellent from start to finish. If you’re looking for a reliable storage facility for moving, temporary storage, or extra space, I would definitely recom... read more
The one star is because the staff working here are kind and doing their best. Recommend not renting a unit here mainly because they’ll increase the price shortly after you move your things in. For me it was 2 months, there are other reviews that say the same. If you do get a unit here, read the terms first to see when they can increase the rate and negotiate that because it’s likely in the fine print somewhere. Their customer service is in the US as well, which caused a massive headache for us with wrong information being g... read more
Initially was going to leave a poor review because of a situation where they changed the parking and I was out of town. But once I picked up the car today the manager told me that I would not be charged extra for getting the car towed and moved to a different location in their parking lot. So this is actually a good review and although late, they did act professionally and sorted me out. Would recommend parking with them in the future.
Absolutely amazing experience! I was served by Kanwal, and the customer service was truly top-tier. Kanwal was friendly, honest, and genuinely focused on helping me find the best option for my needs, not trying to upsell or push anything unnecessary. She took the time to explain different options and even recommended a more affordable unit that made the most sense for me. It’s refreshing to deal with someone who actually puts the customer first. Clean, secure facility and an overall stress-free experience. Highly recommend!
Great service from start to finish! Very friendly, efficient, and helpful team. I felt very safe and secure leaving my car in storage for 3+ months. Highly recommend Prime Storage.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 537 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.