Prime Storage

Homer Bell 

on Google

a month ago

Sad to leave, but I’m moving away and simply no longer needed the space. Heather and the entire staff were exceptional. They were always helpful and professional. The facility was spotless, and I never had a single issue. This Prime Storage location has set the standard for what I’ll expect from any storage facility in the future. 

Michael Weston 

on Google

6 months ago

I've been a customer since the transition from Extra Space to Prime Storage. I've always kept up with my payments and signed the new contract when required. In my experience, as long as you fulfill your obligations and remain courteous, you won't encounter the issues some others have mentioned. It's worth noting that rent increases after an initial promotional rate are common at most storage facilities. While I don't necessarily agree with it, this is standard practice and part of their business model. What I appreciate mo... read more

Ben from CALIF 

on Google

2 weeks ago

This is THE cleanest of any storage facility I have ever used! The units, inside the hallways and the whole facility is immaculate! Three other things that impressed me the most: 1. Was paying $184 monthly for 8x10 - now paying $148 for same size; 2. Not all facilities offer Climate Controlled heat and cool as Prime Storage offers; 3. Many facilities do not offer lighted spaces = Prime Storage has "on-demand" automatic lighting in the hallways and your unit! Thank you Prime Storage !! 

Sheryl Sharma 

on Google

3 weeks ago

I’ve been with Prime Storage in Rocklin for a little over a year now, and they’ve been absolutely amazing since day one. This was my first time ever needing a storage unit, and Cheryl made the entire process so easy and stress-free. She walked me through every step, answered all my questions, and has continued to provide the best customer service every single time I’ve stopped by. The facility is always spotless, well-lit, and feels incredibly safe and secure. You can tell they really care about their customers and take pri... read more

Emmit Brunton 

on Google

3 months ago

State-of-the-art storage facility! I recently switched from ExtraSpace to Prime Storage and I have no regrets. It is much cheaper, the facility is VERY well lit and is as clean as a storage facility gets. The unloading bay and modern roll-up garage doors are very appealing. I’d like to thank Heather for immediately resolving an issue that was out of their control and making the proper accommodations without hesitating. Heather is by far the friendliest customer service representative I’ve come across at a large-scale busines... read more