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Prime Storage
- New Windsor, NY
About this business
Location details
149 Windsor Hwy, New Windsor, NY, 12553, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The staff at Prime Storage are knowledgeable, considerate, helpful, and genuinely caring. The facility is always clean and well maintained, and the prices are very good. In the New Windsor, NY area, this is by far the cheapest and best storage option around. I should know because I’ve stored with another facility before (not naming names), and before renting with Prime Storage I called many other storage rentals. Some of them raise their rates every three months without any notification—so be careful with those storage compa... read more
The staff here rocks! I had an issue this past weekend and they went above and be and beyond to help me. In a world where human decency seems to be lacking, they certainly did their part to show me that it is still around. With most storage companies being equal, customer service and accommodation really is what sets one company apart from another, and the people that operate this location totally get this.
Since Prime Storage purchased Guardian, their storage fees have increased significantly. After 6 months under new ownership, my rate went from $138 to $170 per month. The reason was something to the effect of “aligning better with local market rates”. A year later came $10 monthly increase. The fee for my unit increased more, in 1.5 years under Prime, than in 12 years with Guardian. Access hours have also decreased under Prime. When Prime had initially taken over they charged a $10 late fee and stated they did not have my c... read more
My experience with Prime Storage in New Windsor NY could not have been better, hence the 5-star review. Reserving a unit online was fast and easy. Instructions for documentation were clear. Ryan called me back the next day as promised and got me set up in minutes. The unit is perfect for my needs. Additionally, Prime is fair and reasonable; I was able to get a day-code ahead of mine being activated, so didn't have to wait to move. The facility is clean, neat and safe. I'm a happy customer and gladly recommend Prime Storage!
Ryan & Danielle are amazing. The facility is super clean. You couldn't ask for a better place to store your stuff, highly recommend!
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 239 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.