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Prime Storage
- New Windsor, NY
About this business
Location details
149 Windsor Hwy, New Windsor, NY, 12553, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My experience with Prime Storage in New Windsor NY could not have been better, hence the 5-star review. Reserving a unit online was fast and easy. Instructions for documentation were clear. Ryan called me back the next day as promised and got me set up in minutes. The unit is perfect for my needs. Additionally, Prime is fair and reasonable; I was able to get a day-code ahead of mine being activated, so didn't have to wait to move. The facility is clean, neat and safe. I'm a happy customer and gladly recommend Prime Storage!
Quality spaces with excellent service. The agent at the front desk walked me through all my options and helped me choose the storage for me. Happy that my friend referred me to them.
Excellent customer service. The manager who assisted me (Ryan?) very kindly explained the services they offer. They have an excellent location in New Windsor, and the place itself is extremely clean.
Pros: The place is clean, well-lit, and well-maintained, with friendly and helpful onsite staff. Cons: Annual price hikes—this year my rate increased by $22, nearly 20%. Persistent pressure about insurance with no opt-out option—it's my belongings, after all. If I don't find insurance necessary, I should have the right to decide, not be forced into purchasing their scam policy. A single day late in submitting proof of insurance results in a $15 monthly fee. Poor communication—actions and charges occur without even an email ... read more
I reserved a storage unit and realized it was too small for my needs. The staff was extremely professional and understanding when I needed to change it. I would definitely recommend Prime Storage. Clean environment, wonderful staff and competitive prices. Thank you to all at Prime Storage.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 230 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.