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Prime Storage

4.5
  • New Windsor, NY

About this business

Location details

149 Windsor Hwy, New Windsor, NY, 12553, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5287 reviews
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michelle peraza's profile image
michelle peraza 
4 months ago

Prime Storage made the entire process incredibly easy from start to finish. Signing up was quick, smooth, and stress-free, and moving my belongings into storage was just as simple. The staff was especially pleasant, friendly, professional, and genuinely helpful throughout the whole experience. It’s refreshing to deal with a company that makes things so convenient and treats customers with kindness. Highly recommend Prime Storage to anyone looking for a clean, easy, and hassle-free storage experience! 

Daisy Marie's profile image
Daisy Marie 
3 months ago

Danielle and Ryan are so helpful and kind. Clean facility and feels very secure. The carts in the lobby are so useful! 

Confi Dential's profile image
Confi Dential 
4 months ago

Manager Ryan was very fair and reasonable and went above and beyond to help me out. 100% recommend this location. It's a clean and well run facility with good management. 

Amy Swartz's profile image
Amy Swartz 
4 months ago

Facility is nice.. I became a customer before it was prime so my account was sold to them I was on autopay so never made a late payment good customer .. once it became prime rates Increased consistently and often as did insurance (which by the way may be covered under your homeowner/ renters insurance. When I was fed up and their competitor had a much lower locked in price for a year ($60 less) w a free month and I filled out the vacate papers and had been told they needed 15 days notice so I had to pay another month.. ok.. ... read more

Rowland Thomas's profile image
Rowland Thomas 
2 months ago

Stayed 6 years with multiple units and when I moved out you charged me an extra month. Cust service was not helpful explaining and a call to Mr Lopez the district manager was never returned. Will never refer or rent from prime again. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.5 star rating with 287 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.