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Prime Storage
- Pleasant Valley, NY
About this business
Location details
5 Mill Ln, Pleasant Valley, NY, 12569, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
TLDR new ownership is terrible. This facility changed ownership about a year ago. The new owners/Prime storage fired the onsite management who worked there for years (we started storing there in 2020). The change has been disastrous. I have interacted with 8 different people from Prime storage about trying to move out but there is no one onsite (they moved to a virtual model). They have lied about my move out, blocked granting access to my husband who is also on the account, never read or respond to email, and their distric... read more
Steven was very helpful with renting a storage space for my brother’s storage needs. I had to do the coordination long distance and he was very accommodating. It is so nice to have people like Steven in the world!
Steven from Prime Storage is one of a kind and incredibly helpful. He is extremely responsive, took time to understand our goals & walked us through several options to make sure we were taken care of. Highly recommend and would use again 100%!!
Had a great experience renting storage here - very accessible - staff were really helpful and nice. Would definitely use this facility again when I need storage.
Prime Storage is wonderful! We worked with Steven and he was amazing! It has been a long time since I received such excellent customer service. Steven was proactive, accommodating, and a pleasure to work with! The facility was clean and had convenient gate access. Pick Prime Storage!
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.8 star rating with 97 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 8:00 a.m.