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Prime Storage
- Albany, NY
About this business
At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.
Location details
1653 Central Avenue, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Friendly and efficient service from beginning to end. Made the overall process of moving that much better. The overall space was also very clean. I would recommend and would definitely come back here should I have the need for a storage unit again.
Initially the cost of the unit was very reasonable. However, the rate began to increase significantly reaching almost $200 by August. Also, there were mice feces in our unit. We also saw a field mouse running through the storage unit one night. I guess the traps outside the building don’t work. The loading area is strange. There’s a lip which makes it difficult to roll the cart down or up it. I’m surprised this wasn’t made flush with the road. Bathrooms in the building (like Maybe’s in Latham) would be great. I liked the... read more
Prime storage has excellent service the staff was very informative and professional the storage areas are very clean and well organized well worth my time and investment I feel comfortable leaving my items there and I would recommend them over many other storage facilities.
Rodent Infestation & Horrible Management I give 1 star because zero is not allowed. I recently accessed my storage unit on 4/17/25 here and was horrified to find my sofa, bed frame, and mattress covered in mice feces and urine. This is not just disgusting — it’s a serious health hazard. What’s worse? This place advertises itself as “climate-controlled and pest-free.” That’s clearly false advertising. When I reported it, the manager was incredibly dismissive, telling me this has been “an ongoing issue for months.” Yet no on... read more
I wanted to worse experiences that I ever had renting a storage unit. They will tell you one price and then the next month. It's a whole different price. When you call to ask why your rent is higher. They state that they can change it at any time regardless that you have a contract and was quoted one price. In the less than six months that I have had this storage unit, my rent was raised twice. Even one of the employees when we addressed it with the manager stated that usually storage unit prices don't get raised until aro... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 112 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.