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Prime Storage
- Jersey City, NJ
About this business
Location details
315 Coles Street, Jersey City, NJ, 07310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had a great experience with Prime Storage everything was smooth from start to finish. Ashley was the one who helped me, and she was incredibly helpful, patient, and knowledgeable. She answered all my questions, walked me through the process, and made sure I got exactly what I needed. The facility was clean, secure, and easy to access. If you need storage and want good service, ask for Ashley she really made it a stress free experience.
I had issues with another storage facility in the area and needed a new one fast. After checking the reviews here and seeing customer service mentioned so often I decided to book a reservation. The reviews don't do enough justice. Ashley, the General Manager was unbelievably kind and helpful. Not only does she know the value of good face to face customer service, but when I called her back the next day to explain I underestimated how much space I needed, she helped get me into another larger unit right away. Thanks again A... read more
I can’t recommend Prime Storage highly enough! From the moment I signed up, the entire team has gone above and beyond to make my experience as smooth and stress-free as possible. I’ve been navigating a tricky move with lots of moving pieces, and their flexibility, professionalism, and warmth have made all the difference. A special shoutout to Ashley, the General Manager, who has been nothing short of incredible—always responsive, helpful, and genuinely supportive through every step. She’s made a complicated process feel man... read more
Showed up 2 hrs before the office was supposed to close. Nobody was there, they had left for the day and were unresponsive. I had to find somewhere else last minute. While they did refund me it took over a month to get a response. If you need storage, I would recommend you stay away from here and use Public instead.
Ashley and Earl were fabulous!. We had rented a unit on one of the upper floors, but our sofa did not fit in the elevator. They promptly accommodated us and found a unit in the first floor! Great customer service :-)
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.6 star rating with 250 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 9:00 a.m.