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Prime Storage
- Jersey City, NJ
About this business
Location details
315 Coles Street, Jersey City, NJ, 07310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have been a customer at Prime Storage for years, and the decline in quality is honestly shocking. Prices continue to go up, yet customer service has steadily gone downhill. For what they’re charging, you’d expect basic competence and upkeep but that’s clearly too much to ask. I’ve had literal glass fall into my unit from ceiling light bulbs exploding. That alone should tell you everything about how this facility is maintained. The elevators are NEVER and I mean NEVER are working. If you rent a unit above ground level, be... read more
10/10 experience! The service was great from start to finish, and we were taken care of right away. Everything was handled quickly and professionally. Victor was excellent—friendly, helpful, and made the whole process smooth and stress-free. Highly recommend this storage unit company!
I've been at Prime Storage through three owners--almost 16 years and at first it was great and cheap. After Hurricane Sandy, when my room in the basement flooded, they offered a bigger room at the same price on a higher floor. So that was appreciated. And for a few years, they had an elevator operator, so you didn't have to wait an eternity for the one elevator, unlike the past years when sometimes you had to wait for 30 minutes coming and going because people were holding the elevator. But the straw that broke the camel's b... read more
I parked my car at Prime Storage for a long duration, and my experience was very good. The facility is clean, secure, and well-maintained. The staff was helpful and professional, and the process was smooth from start to finish. I felt confident that my car was safe the entire time. Overall, a reliable place for vehicle storage.
Great experience with Prime Storage. The facility is well organized, clean, and very professional. Victor was truly kind, helpful, and always available with a great attitude. The manager Ashley was also outstanding, extremely professional and attentive to customers needs. Highly recommended!
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 334 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 9:00 a.m.