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Prime Storage
- Sonoma, CA
About this business
Location details
1010 Napa Road, Sonoma, CA, 95476, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Hands down! The very best customer service over the years. Even with changing hands and new faces. The corporation dials in on customer satisfaction and the employees themselves are always top notch. It’s clear they like their jobs and are willing to go the extra mile in making the sale without pressure but incentives!! It’s also nice to have the flexibility of opening my storage unit up until 10 in the evening! Prime Storage is number one! They also have an in-house insurance you can purchase. Everything about Prime Storage... read more
I Called and got a quote for an RV space, i was quoted $199/month. I called around and found a very comparable storage facility and was quoted $119/month. We decided to go with the more affordable option. Over the next 3 days, Prime storage called me 3x per day to follow up and see if we wanted to go with them. I told them unfortunately not as I had found a more affordable option. Prime storage asked about the competitor and pricing - the agent said they would call me back after speaking with their supervisor. They called ba... read more
Great place to store wine in bulk. Staff is friendly and prices are reasonable. Even the ripwrap is well priced. If case-level access is what you need, this is a good option.
One of the best storage experiences I’ve had. The place is spotless and air conditioned. The units are easy to get to, and their rates are no higher than other inferior facilities in town. While renting at another place (wish I hadn’t), the rent was jacked up every few months; not at Prime. The rate I signed for was what I paid for the whole tear and a half. I have only good things to say about Prime Storage and the management.
Be advised, this facility is leaking a lot at the moment, during the winter rains. There are some discounted 5x5's and it's an otherwise clean, new, safe facility facility with decent customer service. But be wary before you put water-sensitive belongings in here. This has been going on since November, and the only thing I've seen them do is put buckets out to collect the rain water.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.8 star rating with 159 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.