Prime Storage

David Todd 

on Google

2 months ago

One of the best storage experiences I’ve had. The place is spotless and air conditioned. The units are easy to get to, and their rates are no higher than other inferior facilities in town. While renting at another place (wish I hadn’t), the rent was jacked up every few months; not at Prime. The rate I signed for was what I paid for the whole tear and a half. I have only good things to say about Prime Storage and the management. 

Dan S 

on Google

2 weeks ago

I give poor marks based upon my corporate (800#) telephone conversation with corporate.While I admire the cordial and understanding managers at the Sonoma storage site, my original corporate telephone conversation was both frustrating and irritating. Up charging attempts again and again were made by the corporate agent. Her primary job was obviously to wring as much monthly money as possible from this prospective client. Shame! Shame! on corporate management responsible for this maddening, irresponsible and unwelcoming intr... read more

J Brown 

on Google

5 months ago

Clinton was amazing. I reserved a storage unit online this morning and entered the wrong move in date by accident, I needed it today! I called and they made the changes over the phone, took my information and payment details, within 5 minutes I had my storage agreement in my email to be signed. No sneaky charges, I actually received my first month free and a 50% discount on my rental fee! I visited the office to set up my gate access code and ensure I knew where the unit was on site and was assisted by Clint, again he was a... read more

Andy M 

on Google

8 months ago

Be advised, this facility is leaking a lot at the moment, during the winter rains. There are some discounted 5x5's and it's an otherwise clean, new, safe facility facility with decent customer service. But be wary before you put water-sensitive belongings in here. This has been going on since November, and the only thing I've seen them do is put buckets out to collect the rain water. 

Elizabeth Pedley 

on Google

3 months ago

The team at Prime Storage Sonoma helped us find just the right space for our travel trailer. This space will make our camping experiences much more enjoyable because parking our trailer will be so easy. The team was very kind, courteous and helpful. We also noticed the entire facility is well and neatly kept. We are looking forward to a long working relationship with Prime Storage Sonoma.