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Prime Storage

4.9
  • New Bedford, MA

About this business

Location details

15 Jean Street, New Bedford, MA, 02746, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.968 reviews
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Natacha Melo's profile image
Natacha Melo 
a month ago

I had such an amazing experience at Prime Storage. I recently moved storage facilities, so I stopped by to figure out where my unit was and how to get in, etc. Faith was the awesome rep that was available for me. She was busy working hard cleaning out a unit, but took the time to stop and help me get started with my new unit. She clearly explained all the monetary details as well as hours and other important pieces of information. Faith is a ROCKSTAR. I had no issues finding my space with her guidance and I feel extremely co... read more

neysha calderon's profile image
neysha calderon 
3 weeks ago

I had a great experience reserving my new storage unit! Jeremy was amazing he welcomed me warmly, treated me with kindness, and made the whole process easy and stress-free. It’s not every day you receive such friendly and professional service. Thank you, Jeremy, for your help and for making me feel valued as a customer! God bless. 

Tyler Arruda's profile image
Tyler Arruda 
a month ago

I came into the office for the first time and was assisted by Faith. She was very helpful and answered all questions and concerns. She was very professional and kind. The facility is also very clean, unlike other places that I have seen that have old flooring with cracked floorboards. The dollies also are new and in their designated area to make it easy to transport items to and from your storage unit. Overall great experience. Thanks again Faith! 

Maria Perez's profile image
Maria Perez 
3 weeks ago

Customer representative, Phil, was great! Imagine, he said it was not his store, that he was filling in for the manager. He was patient and he explained everything to us. If I had a business, I would want the person representing my company to have his personality in dealing with customers. To think he was just filling in for another manager. I hope the actual manager is as good as he is because, he was excellent! Great work ethic! 5🌟 

Melissa Batty's profile image
Melissa Batty 
4 months ago

I searched the entire Greater New Bedford area for a clean, nice, and customer-driven storage facility. By accident, I found Prime Storage, and the delightful Faith, the customer representative who assisted me during my journey for a safe and secure storage environment. Faith answered the many questions I had regarding safety, cleanliness, and security at the storage facility; as a bonus, she was friendly, kind, pleasant, and overall, a joy to talk with! She made the rental process easy and accessible, and went out of her wa... read more

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.9 star rating with 68 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.