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PrimeCare Urgent Care

4.8

About this business

Prime Care Urgent Care is proudly staffed by “primary” care-focused providers who strive to get the whole patient picture – allowing us to make holistic health care decisions that benefit the whole patient in both the short- and long-term. Our providers are highly trained in the care of emergency medicine, but retain a passion to attend to your primary care needs. Whether your condition involves an injury, illness, wellness exam or is related to your occupation, you will find our entire staff is dedicated to delivering the ... read more

Location details

39555 W 10 Mile Rd, Ste 301, Novi, MI, 48375, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.81,067 reviews
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Anonymous's profile image
6 years ago

Dr Zaid’s PA was disorganized and inaccurate with her record keeping as she was going by two year old data and didn’t even remember to take a current BP. She also was disrespectful and condescending when discussing sensitive issues. Dr Zaid didn’t take to well with receiving feedback re: his PA and office staff’s rudeness, miscommunication, and disorganization. He flipped the switch and was even more condescending than his PA. Also, he should know and remember his pt.’s correct name. 

Eric's profile image
7 years ago

I saw Dr Zaid while visiting the area due to a severe cold. He was very kind and thorough, listening to my symptoms. I would very much return if I lived in the area. 

Larry R Wyatt's profile image
Larry R Wyatt 
7 years ago

Dr. Said is an excellent doctor. He is very friendly. I recommend him highly. Larry R Wyatt 

Anonymous's profile image
8 years ago

Dr. Zaid has been our family doc for more than 5 years, he's such an amazing doctor. 

SK's profile image
9 years ago

Dr Zaid is excellent !! explains the conditions well and treatment options. he spends adequate time and is compassionate and caring !. Front office staff : horrible, rude. they could use a basic course in customer (patient) meet and greet. don't even remotely have a smile on their face while talking. I put up with them only because Dr Zaid is so excellent 

Patient_T's profile image
9 years ago

Dr. Robert Zaid is amazing! He blends knowledge with compassion which is so rare these days. He is a family man and devoted Catholic which means a lot to me in terms of someone suggesting health care to me. His P.A. is really unprofessional and won't follow up with needs. It took weeks for her to even call me back once. His office staff is not as competent or professional as I would like, but I put up with them, just to see Dr. Zaid. They are open late sometimes and take you in last minute. 

Frequently asked questions about PrimeCare Urgent Care

How is PrimeCare Urgent Care rated?

PrimeCare Urgent Care has a 4.8 star rating with 1,067 reviews. 

When is PrimeCare Urgent Care open?

PrimeCare Urgent Care is closed now. It will open at 7:00 a.m.