This profile has been claimed by the business owner or representative.
Prisma Health Urgent Care - Charleston West
- Urgent Care
- Charleston, SC
About this business
Location details
3424 Shelby Ray Ct, Charleston, SC, 29414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Staff is easy going and friendly
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Other than pushing people who like coming there to find a primary physician! It’s a pleasure. Loraine Booze is awesome and the nursing staff is great.
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
All staff and doctor were very kind and professional. They listened to my concerns and treated me well. They do not provide IV fluids at this time.
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
It is ridiculous that you require patients to have a credit card on file
Business response:
We’re sorry for any frustration related to billing. Please email our team at psmbilling@wellstreet.com so we can assist directly.
Blaming using a new computer system as to making patients wait 3 hours is ridiculous. Be up front and honest from the get go. Multiple people coming out of their rooms requesting an update, one patient said he’ll give them money to be let out of jail. Plan better. Communicate better. Not a very good first impression 2nd day open.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Frequently asked questions about Prisma Health Urgent Care - Charleston West
How is Prisma Health Urgent Care - Charleston West rated?
Prisma Health Urgent Care - Charleston West has a 4.5 star rating with 783 reviews.
When is Prisma Health Urgent Care - Charleston West open?
Prisma Health Urgent Care - Charleston West is closed now. It will open tomorrow at 9:00 a.m.