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Prisma Health Urgent Care- James Island
- Urgent Care
- Charleston, SC
About this business
Location details
743 Folly Rd, Charleston, SC, 29412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I was able to make an appointment & see a Dr who was very attentive & thorough. He was kind & seemed very knowledgeable about my condition. He set up tests & addressed all of my concerns. The facility accepted my insurance and se t my results to me via MyChart. I will definitely return, if I need urgent care again.
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Everyone was polite and professional. The wait time to get an X-ray was a bit long
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
Great experience! Got me in and out. Staff was very friendly and welcoming.
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
Great service and doctors!
Business response:
Your feedback made our day. We’re grateful you took the time to share your thoughts.
I think I fractured my ankle. Instead of making me wait over an hour,in the waiting room and in the exam room, it would’ve been nice if the front desk had let me know that their x-ray machine was not working.. All I wanted was an xray to see if it was fractured and all they did was write an order to go somewhere else!! I was in terrible pain and they made me wait for so long, only to have to and spend more money and go somewhere else! I felt like I was tricked. I’ll never go to this urgent care again
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Ridiculous amount of wait time. New patients were seen one every 1/2 hour. I understand there was problems with first day of new owners, but should have been taken care of before opening day. I, and everyone else waited over 2 hours to be seen. I have been a regular patient at this location during ownership of other providers and have never been made to wait so long. The whole waiting room was in agreement after I went to the front desk to inquire about the long delay. When finally called to go to the back to be treated, I w... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Frequently asked questions about Prisma Health Urgent Care- James Island
How is Prisma Health Urgent Care- James Island rated?
Prisma Health Urgent Care- James Island has a 4.3 star rating with 514 reviews.
When is Prisma Health Urgent Care- James Island open?
Prisma Health Urgent Care- James Island is closed now. It will open tomorrow at 8:00 a.m.