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Public Storage
- Self Storage
- Buda, TX
About this business
Location details
16091 S I-35 Frontage Rd, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I came to grab some stuff from my unit for my business and this location is closed. The rental office is closed and there are no employees. The elevator is out of order, my access code didn’t work for access to the stairs and I went around the building to the side stairs and the door is closed as well. It’s currently 10:48am on a Thursday (12/18/25). I called customer service and they weren’t helpful.
Initially my experience with this particular location was typical. It was clean enough. Organized enough. Maintained well enough. In fact, there wasn’t anything about it that was even remotely memorable. Until one day I had an issue, went to the desk and met Latrice. This woman is a marvel. She was friendly, funny, concerned, attentive and efficient. She handled my issue quick as a cricket and sent me on my way smiling. I actually renewed my storage (albeit to a smaller unit) simply because of Latrice. Thank you Public Stora... read more
I am so happy with the Buda, TX Public Storage facility. Latrice is a total gem. She got back to me so fast after leaving a message to discuss my rates. Just the kindest customer service rep I have dealt with at a business in so long. I would appreciate if someone would recognize her as outstanding employee. The facility itself has been great to store my items in as well.
I had an extremely disappointing experience with this Public Storage location. When I arrived to move into my unit, I discovered it was heavily infested with spiders, making it completely unusable. I immediately canceled my account that I had just booked online and was assured I would receive a refund. However, I was only refunded the cost of the lock not the rental fees I had paid for a unit I couldn't even use due to the infestation. This is unethical business practice. I'm paying for a clean, usable storage space, and b... read more
They lure people in with attractive online deals, then once you’re moved in, they raise the rent—often doubling the original price. It feels like they use customers who need storage, knowing most won’t want the hassle of moving their belongings again. What starts as a reasonable month-to-month rate quickly turns into something completely different, and the lack of transparency makes the experience feel misleading and unfair. Thanks Eric for offering no other solutions! Beware
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.6 star rating with 366 reviews.
When is Public Storage open?
Public Storage is closed now. It will open tomorrow at 6:00 a.m.