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Public Storage
- Self Storage
- Buda, TX
About this business
Location details
16091 S I-35 Frontage Rd, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I am so happy with the Buda, TX Public Storage facility. Latrice is a total gem. She got back to me so fast after leaving a message to discuss my rates. Just the kindest customer service rep I have dealt with at a business in so long. I would appreciate if someone would recognize her as outstanding employee. The facility itself has been great to store my items in as well.
Initially my experience with this particular location was typical. It was clean enough. Organized enough. Maintained well enough. In fact, there wasn’t anything about it that was even remotely memorable. Until one day I had an issue, went to the desk and met Latrice. This woman is a marvel. She was friendly, funny, concerned, attentive and efficient. She handled my issue quick as a cricket and sent me on my way smiling. I actually renewed my storage (albeit to a smaller unit) simply because of Latrice. Thank you Public Stora... read more
They lure people in with attractive online deals, then once you’re moved in, they raise the rent—often doubling the original price. It feels like they use customers who need storage, knowing most won’t want the hassle of moving their belongings again. What starts as a reasonable month-to-month rate quickly turns into something completely different, and the lack of transparency makes the experience feel misleading and unfair. Thanks Eric for offering no other solutions! Beware
I would not recommend this place. We moved out of this storage about a month ago. While moving my mattress out there was a dead roach inside of the sealed plastic. There was tons of dog food in my boxes ( I have no pets). Dead spiders on top of the boxes. For being a climate controlled storage this is horrible. When I reached out to the property manager he said I had to contact the storage insurance company (they could care less). The insurance company can only grant up to $200 after you submit receipts and fill out paperwor... read more
Jessica was amazing. She was patient, knowledgeable, and went above and beyond to help me find the right unit. The whole process was quick and stress-free because of her. If you’re looking for great service, ask for Jessica. She truly knows what she’s doing.
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.7 star rating with 352 reviews.
When is Public Storage open?
Public Storage is open now. It will close at 9:00 p.m.