Public Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Public Storage

4.8

About this business

Location details

2409 Old Denton Rd, Carrollton, TX, 75006, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.8454 reviews
Select a rating
Jasmine Bell's profile image
Jasmine Bell 
2 weeks ago

I am extremely disappointed with how this company handled my situation. When I went through a hardship, instead of compassion or understanding, I was met with rudeness and dismissiveness. I only asked for a short extension until September 30th to pay my balance in full and return the keys. I even explained that my late mother’s belongings—her clothing, funeral items, and childhood photos—were still in the unit. As her only child, these items are irreplaceable. Instead of working with me, I was told my unit was already going... read more

Devona H's profile image
Devona H 
a month ago

I just wanted to say thank you to district manager Emma, who went above and beyond for me when I thought I was gonna lose it all and lose my storage not being able to make a payment because the state I’m in all Public Storage’s are cashless. She was so very patient with me as I figured out a way to put money on my card to make a payment. I am forever grateful to her for taking the time out of her busy schedule to stop and assist me and help me successfully make my payment if you see this Emma thank you so very much For every... read more

Fawad Qureshi's profile image
Fawad Qureshi 
a month ago

Carlos was a huge help setting up my storage unit. He made the whole process fast, easy, and stress-free. Really appreciated his efficiency and professionalism. Highly recommend him! 

Sofia Alami's profile image
Sofia Alami 
2 months ago

Carlos has been amazing in my search of a storage unit. His customer service is top notch and made sure I leave happy with keys in my hand. His excellent attitude deserves him to be in a leadership role. Truly!! Very rare nowadays to find a young man this dedicated and passionate about what he does. 

Kiimbeerly Amaayaa's profile image
Kiimbeerly Amaayaa 
a month ago

It was such a easy & fast process. Renting a unit was such last minute & he made sure it was less stressful than what last minute emergencies already are. Carlos was very informative & def recommend working with him. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.8 star rating with 454 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open tomorrow at 9:30 a.m.