This profile has been claimed by the business owner or representative.
Public Storage
- Self Storage
- Carrollton, TX
About this business
Location details
2409 Old Denton Rd, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 9:30 a.m. to 5:00 p.m. |
I just wanted to say thank you to district manager Emma, who went above and beyond for me when I thought I was gonna lose it all and lose my storage not being able to make a payment because the state I’m in all Public Storage’s are cashless. She was so very patient with me as I figured out a way to put money on my card to make a payment. I am forever grateful to her for taking the time out of her busy schedule to stop and assist me and help me successfully make my payment if you see this Emma thank you so very much For every... read more
Carlos was a huge help setting up my storage unit. He made the whole process fast, easy, and stress-free. Really appreciated his efficiency and professionalism. Highly recommend him!
Carlos has been amazing in my search of a storage unit. His customer service is top notch and made sure I leave happy with keys in my hand. His excellent attitude deserves him to be in a leadership role. Truly!! Very rare nowadays to find a young man this dedicated and passionate about what he does.
I am extremely disappointed with how this company handled my situation. When I went through a hardship, instead of compassion or understanding, I was met with rudeness and dismissiveness. I only asked for a short extension until September 30th to pay my balance in full and return the keys. I even explained that my late mother’s belongings—her clothing, funeral items, and childhood photos—were still in the unit. As her only child, these items are irreplaceable. Instead of working with me, I was told my unit was already going... read more
if you get a unit here, prepare for random increases in rent with no change in amenities. A few days after receiving the notice that my unit would increase to almost $200 a month (something I can’t afford and now have to find another moving day to a smaller unit), I go in and it was so hot I couldn’t even stay in my unit as long as I needed to. When asked if the electricity was down, the property manager told me they keep all the units at 82, and denied any issues with temperature control. Update: I was called by the proper... read more
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.8 star rating with 454 reviews.
When is Public Storage open?
Public Storage is open now. It will close at 6:00 p.m.