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Public Storage

4.8

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Location details

3500 FM 528 Rd, Friendswood, TX, 77546, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.8459 reviews
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George McDowell's profile image
George McDowell 
a week ago

I recently rented a unit at the Public Storage at 3500 FM 528 in Friendswood, TX, and it all went well for me. The property manager, Nick, who also has to spend time managing another Public Storage property, was still able to cordially show his available units to me and help me to get completely set up with a unit in that facility. Nick took his time and answered all my questions and requests, so that when I moved in, everything went smoothly and as expected. Nick even sent me a note when I had left and had not fully lock... read more

Katlyn V's profile image
Katlyn V 
a month ago

***DO NOT USE THIS FACILITY!!!*** Our unit was infested with roaches and mice. Half of our belongings had to be thrown away. The manager is non-existent, he does not care about the renters or the facility itself. Every time I call I am sent to voicemail. Do not believe the positive reviews like I did, they are not current and the status of this facility is rapidly declining. Even my movers told me that every client of theirs that they have moved out from this location has had some kind of infestation or issue. I have also sp... read more

TexasGoogle Reviews's profile image
TexasGoogle Reviews 
a month ago

Made an online reservation. Called one minute after location open. Not a staffed location. Manager at another location said, he'll be there between 12:30 and 1:30 for the rest of the afternoon. Made an appointment for 1:30. I arrive at 1:20. Waited 20 minutes. Called the number back he called me on went to voicemail. HE NO CALLED NO SHOWED. The only cars were renters moving out. I noticed how unsafe this location was. An unsecured building with a broken door susceptible to theft. Do not respond. Your apologized is a weas... read more

marilyn mcdowell's profile image
marilyn mcdowell 
a week ago

Like this storage facility with secure indoor access to my storage unit. Good lighting around the access areas and ramps at night The facility manager, Nick, walks & cleans the hallways. Nick was very helpful with my sign up process and if he is at another facility if I call, he responds quickly. There is a large trash container outside, so no trash pile up inside. No bug or rodent droppings in hallways or my storage area. 

Francisca Lopez's profile image
Francisca Lopez 
a week ago

I think being here a month will be enough for me. I paid $200 a week ago and I thought I was good to go because I rented the last week of the month , just for them to send me a notification I still owe 40 dollars. For what ? Another suprise was the elevator does not work! My storage unit on the third floor, I have to carry furniture up three flight of stairs!! This storage place is just bad business. Next time I need storage , I won’t be using this place. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.8 star rating with 459 reviews. 

When is Public Storage open?

Public Storage is open now. It will close at 9:00 p.m.