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Public Storage

4.6

About this business

Location details

6651 Longhorn Dr, Irving, TX, 75063, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.6524 reviews
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Tiara Edwards's profile image
Tiara Edwards 
2 months ago

Oh get ready for this review PUBLIC STORAGE IS THE ABSOLUTE WORST PLACE TO STORE YOUR ITEAMS!!! Let’s get started first I moved in and my next month test was supposed to be free I get a notification saying I was late I called and spoke with someone and they told me they were going to get it taking care of a week goes by I hear nothing from them but I get another email saying my payment is still passed due so I called again and come to find out they only gave me a $25 credit and my things were also up for auction so I came he... read more

Vanessa Smith's profile image
Vanessa Smith 
2 months ago

I’m so thrilled with this storage facility. I needed to get a lot of empty boxes out of my home, but only required a very small unit, so this worked out perfectly. I especially love that the facility is climate controlled because I use these boxes for shipping products and didn’t want them damaged by heat or humidity. The units are very clean, well maintained, and feel secure. The manager has also been wonderful — very attentive, helpful, and genuinely caring about customers’ needs. Overall, this has been a great experienc... read more

shanti kande's profile image
shanti kande 
a month ago

We had an amazing experience at this location. Vanessa is the kindest soul here. She genuinely wants to help and kept checking on us if we need any help and renting process was extremely smooth. Even after the move, she called to make sure we don’t have any issues or can help in any way. This is the reason i moved out of Wallnut Hill location and moved all my stuff here. This is Luxury Customer service. God bless her!! 

Cathy P's profile image
Cathy P 
4 months ago

Heather was a huge help with my storage rental today. Outstanding customer service. It was her first day at this location and she was amazing! First class service! ⭐️⭐️⭐️⭐️⭐️ 

Marcela G's profile image
Marcela G 
5 months ago

As soon as I did my walk in I immediately was greeted by Venessa. She helped me out so well right afterwards by selecting the right perfect storage side that I needed. She even took the time to show me around without feeling rushed to make a decision. Thank you so much for the great service you have provided. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.6 star rating with 524 reviews. 

When is Public Storage open?

Public Storage is open now. It will close at 5:00 p.m.