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Rally Credit Union
- Credit Unions
- Mission, TX
About this business
Location details
408 N Shary Rd, Mission, TX, 78572, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:30 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I came here Jan 3rd at around 12:35 PM and was attended by Avril to get a loan. My credit is great. 100% I would get approved. So, she did a Hard Credit Check, and then she said nobody was going to reply because of the time. It was almost time to close. So, I was told I'd here back the next business day. It's now Jan 6th, 2 business days later. It's going to be 3 business days, and I bet I still won't hear back from anyone. I'm trippin out on one thing only. Why would a business Hard Check my credit, make my credit score DRO... read more
I love the accounts and programs RALLY has to offer, but the service is terrible. Customer service and knowledge of setting up accounts and processing transactions needs to improve. It's disappointing that in person transactions have not gone smoothly lately.
Eric Peña, Thank you for your exceptional customer service! Your patience, thorough explanations, and effort to ensure I found the best service for my needs truly made a difference. I appreciate the comfortable and welcoming experience you provided. Keep up the great work!
SHARY BRANCH: Outstanding Customer Service – Thank You, Janie! I want to express my sincere appreciation for the exceptional support I received from Janie Tamez at Rally Credit Union. Despite facing several challenging system issues, Janie remained patient, knowledgeable, and solution-oriented every step of the way. She helped me work through three separate system-related challenges, and her dedication to finding solutions truly made a difference. It’s rare to encounter someone so committed to customer satisfaction, even u... read more
I can't thank Eric Pena enough for all the help he has given me. He's very kind and considerate. He takes the time to listen and understand what I need. He's an asset to the Rally Credit Union.
Frequently asked questions about Rally Credit Union
How is Rally Credit Union rated?
Rally Credit Union has a 3.8 star rating with 84 reviews.
When is Rally Credit Union open?
Rally Credit Union is closed now. It will open at 9:00 a.m.