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Rally Credit Union
- Credit Unions
- Portland, TX
About this business
Rally Credit Union gives you the tools to help meet your financial goals quicker—all from a team that really has your back. For over 200,000 members across South Texas and the Rio Grande Valley, we provide access to high-interest savings accounts, auto and home loans, and checking accounts with rates 50X greater* than the national average. (And that’s definitely something to cheer about!) Rally members also enjoy services such as Early Pay Day, free bill payments, instant issue debit cards, and credit score checks.
Location details
285 Buddy Ganem Dr, Portland, TX, 78374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
First of all Dorothy M at the service desk is RUDE. No customer service skills whatsoever. As soon as you walk in it’s obvious that she doesn’t want to help you by her attitude and how she carries herself. I would NOT recommend this location for anything EVER! I would rather drive an extra 30 minutes for better service than to deal with what I just dealt with going in the Portland location just now. If you don’t like your job find a new one PERIOD.
I have read all the information about the reason they chose to change their name from NavyArmy to Rally. I have been banking there for as long as I can remember and I KNEW this bank was NOT just for the military. Since the fiasco change they have REJECTED my paychecks because I still endorse them as NACCU. They have held onto my money for their convenience and shown it deposited but funds are not available. They have had months of technical problems when I try to deposit it online. They are rude when I try to call and a... read more
Very friendly staff and helpful. Intelligent and caring.
Sometimes employees are just rude or always talking amongst each other. Or simply can’t say be right with you. Instead just stair at you and keep talking about non sense. One time I had an employee say I can’t chose how I want MY MONEY BACK. Like no I most definitely can. Also since they got rid of the drive threw tellers.. replaced with a electronic one.. So tell me why now I get charged moving my money into another account when I told I could do everything like I could do before… So I’m assuming now I’m forced to go insid... read more
I always have an amazing experience of pure helpfulness when ever I’m able to speak with an associate here at Navy Army, no matter what the case may be. One Associate I’d like to call out specifically is... I believe her name is Valarie? She was so kind, so patient, so helpful, and her nurturing voice made solving my issues appear to be all the more important to her. I give her a max star rating!
Frequently asked questions about Rally Credit Union
How is Rally Credit Union rated?
Rally Credit Union has a 4.8 star rating with 30 reviews.
When is Rally Credit Union open?
Rally Credit Union is closed now. It will open tomorrow at 9:00 a.m.