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Red Rock Mechanical, LLC
- Heating & Air Conditioning/HVAC
- Colchester, VT
About this business
Red Rock Mechanical, LLC is a local plumbing, heating and air conditioning service provider for Burlington, VT and the surrounding areas. Our priority is to prioritize our customers, which is why your needs will always be put first on every job. We are a family owned business and intend on providing the best services in the area. The size of our business allows us to get to know each of our customers personally and therefore allows us to ensure even better services for you an your family. Give us a call today to schedule a s... read more
Location details
339 Red Rock Rd, Colchester, VT, 05446, United States
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We hit the Heat Pump installation lottery with Doug and his team over at Red Rock Mechanical! Had it installed last week, just in time for the 100+ degree day we are having and we couldn’t be happier! In fact, last night, our three year old asked me to “move the sun to make it warmer” because he thought it was chilly in the house!
Really 4.8 stars?...they are most difficult to contact, do not return calls, and in fact have had 2 appointments with them that they never showed or called to cancel or reschedule. I can appreciate the reviews that they do good work, but how is it possible to run a company when you fail to communicate or keep appointments. I guess the positive reviews were the ones where they honored their appointment.
I have used red rock in the past and had great service. I contacted them over a month ago to replace my cooling unit. We set a date 3 weeks out. The week before they were due to show I messaged to confirm and got told it would have to be another week due to supply issues. That appointment came and my husband is waiting at the house and hears nothing from them. I call to ask what's going on and get told he will find out and call my husband. Instead of having the guts to call and talk to us because they had to cancel yet again... read more
I always prefer to work with a local family owned businesses as I find they care more, but in this case something is definitely wrong. I repeatedly asked for a call and a quote and they just ghosted me for 4 weeks. I am now calling other people but I lost time and may not be able to do the project this year as I was planning. Beware.
Red Rock Mechanical has become my go-to contractor for all things plumbing and HVAC at my Winooski, VT home. I have worked with them for years, had them out for numerous jobs small and large and the communication is always prompt and professional, the techs are knowledgable and efficient, and the pricing is always fair. Max has always been my point of contact and I even have his number saved in my contacts at this point. Max has always been incredibly helpful, and worked with me to to solve issues when I lived in the home an... read more
Frequently asked questions about Red Rock Mechanical, LLC
How is Red Rock Mechanical, LLC rated?
Red Rock Mechanical, LLC has a 4 star rating with 69 reviews.
When is Red Rock Mechanical, LLC open?
Red Rock Mechanical, LLC is open now. It is open 24/7.