Rehab Medical of Detroit

Kim Engelmann 

on Google

2 weeks ago

Took a long time to get my chair. The people there seemed kind and professional 

Sheri Bretz 

on Google

2 years ago

Started out as a great experience finding out about a custom albeit very expensive wheel chair for my mom. Ordered, paid, tech came out to measure her and then the disappointments started and just kept coming. I did not get an adequate call ahead to be at the memory care facility when the wheelchair was delivered. I did get a call, but not in time to be there so I asked as many questions by phone as I could so I would understand since there was no way I could get to the building by the time the delivery took place. I learned... read more

William Foxall 

on Google

3 years ago

The Detroit office is a mess! It is almost impossible to schedule a technician for a repair! If someone does answer the phone, they hand the question off to someone for an answer, promising to call back. It seldom is returned. I was fortunate to get scheduled, after many days of trying through the Indianapolis office by a very helpful lady named Tia. She actually did her job beautifully. She was able to schedule a tech out of the Detroit office. It’s a shame you don’t have more like her! A suggestion: Have your tech give a p... read more

Kenneth Bloom 

on Google

5 years ago

I will never deal with rehab medical again. Tech came out to re-program my wheel controller and when he couldn’t make it go faster (original reason for service call), he claimed it was a bad controller. After contacting the manufacturer, it turns out that the seat had to be all the way down for the programming to work. How does Rehab Medical ‘s technical expert not know this? Now that I figured it out through the internet, they want to charge me for another service call to reprogram it (something that should have been done d... read more

Leslie Burleigh 

on Google

2 weeks ago

Very healthful, respectful, friendly & polite!