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1116 E Houston St, Suite 102, San Antonio, TX, 78205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is on their sales department. I needed to have a minor repair done on my Quantum II electric wheelchair. When I called Rehab Medical I was informed that I was past due to replace my chair if I wanted to do that instead. I said that I’m on a fixed income so it really depends on what my “out if pocket” expense would be. I got together with their sales team and they gave me an “estimated quote” of $1797.25 for my co-pay amount. I asked if I could make payments. They said yes. I’d have to pay $150/mo for 1yr 2 months... read more
Business response:
Hi, Toni. Thank you for taking the time to provide your feedback. We're genuinely disappointed to learn that your recent interaction with us did not meet your expectations. Your satisfaction is our top priority, and we're dedicated to resolving the issues that you encountered. Please contact our Customer Experience Team at 866.424.4500, so we can address your concerns immediately.
Rehab medical, it's very pitiful of repairing wheelchairs. I wish I had to win to a different company that would do better at repairs. They don't care if you need the wheelchair or not. It's all just I gained to them. I guess I don't even want to give them one star anymore
Rehab Medical of San Antonio has a 4.4 star rating with 181 reviews.
Rehab Medical of San Antonio is closed now. It will open tomorrow at 8:00 a.m.