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3521 E Sunshine St, Springfield, MO, 65809, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I've been going to Lexus Service for atleast 6 years. In that time I have gotten to know many of the Service Advisors. Miles, West, Maddie, Kara, Greyson. As well as many of the mechanics themself Chris, Ventable, Mark. They have from the start been exemplary and I don't plan on taking my three lexus's I responsible for maintance, anywhere else. The peace of mind I have everytime I pickup the car after maintenance is done. It Is invaluable!
Just wanted to give a thank you to Miles Huffred for his assistance with our 1st Lexus service at Reliable. We had a maintenance and overall check up on our Lexus and Miles was super helpful in guiding us through the process and making sure we were satisfied with service we received.
I took my wife’s rx350 in for a noise we heard in the front end, Myles checked the car in took all the info from me and took the time to explain the whole process. After listening to what I had said he ask if I had a few minutes to talk to his technician. I had plenty of time so we went for a ride and the technician heard exactly what we had been hearing, Myles called me the same day with the problem they had found and told me he was ordering part and it should be ready the next day. He called me the next day to let me know... read more
I purchased a new 2019 LC and i have to say the car is stunning and amazing!! Our business loves it , its truly a 1st class machine. I want to also mention Miles who does a outstanding job. He is kind and really listens and was able to answer all questions. I am very satisfied with the entire experience.
Customer service definitely not up to par for this location. Speaking to an actual service tech would have helped. Left without a fix and charged to diagnose. I had high expectations for this dealership but unfortunately I won't be returning.
Reliable Lexus Service has a 4.7 star rating with 9 reviews.
Reliable Lexus Service is open now. It will close at 5:30 p.m.