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Reliable Mazda Service

3.5

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Location details

438 S Ingram Mill Rd, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
3.517 reviews
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Dalton Chronister's profile image
Dalton Chronister 
3 months ago

I bought a used 2016 Mazda CX-5 just under 88k miles from this dealership 4 months ago, and I've only put a few thousand miles on it so far. A few months after purchase, I noticed a slight whine, which I wasn't initially worried about, assuming it was a belt or something that could hold off until the first oil change interval since the dealership had just done a maintenance inspection. However, the noise increased drastically over the next 6-8 weeks, so I brought it into my trusted shop to see what was going on, and they fou... read more

Kateryna Garrettt's profile image
Kateryna Garrettt 
3 months ago

Always try to up sell for unnecessary overpriced services. Wait is longer than they tell you. But staff is always super nice. Will Mosley always goes above and beyond. Great person to work with! 

Natalie Hankinson's profile image
Natalie Hankinson 
a year ago

I took my car in for a recurring problem and Suzanne was so pleasant to work with. She kept us updated while very busy and made sure we left happy with the service provided. She really understands the value of excellent service, and deserves some recognition. 

Mukunda Modell (twentyafterfour)'s profile image
Mukunda Modell (twentyafterfour) 
a year ago

Took my RX8 in for recall work on Tuesday. It should have been done on Thursday and it’s now Friday yet I still haven’t even heard from reliable. Called on Friday morning to check on the status of my repairs. I was told the service dept. would call me back but they never did. It’s already been 5 days, they could at least let me know when to expect my repairs to be finished. Update: I still haven’t heard from them as of Sunday. It’s getting kind of ridiculous. Final update: eventually they got it done and replaced a bunch o... read more

Mike Dobrick's profile image
Mike Dobrick 
2 years ago

My vehicle only has 21k. Check engine light came on .turns out it was a bad valve. They had to order the part. I hadn’t heard anything from them for about a week so I called them to check the status of the part and they said “oh yes it arrived last week.” Nobody called me so I set the appointment myself, had to take off work to bring it in. When I arrived for the appointment, they said it was made for the prior day. Said they would have to reschedule. Not happening!Nobody knew what was going on anywhere. Clueless! Very frus... read more

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Frequently asked questions about Reliable Mazda Service

How is Reliable Mazda Service rated?

Reliable Mazda Service has a 3.5 star rating with 17 reviews. 

When is Reliable Mazda Service open?

Reliable Mazda Service is open now. It will close at 3:00 p.m.