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The Reliable Toyota service center in Springfield, Missouri is your certified location for Toyota maintenance, service, repairs and recall updates. We offer certified factory-trained technicians that can assist with oil changes, brakes, batteries, tires, scheduled maintenance and full diagnostics with repair. Enjoy complimentary Wi-Fi, drinks and snacks in our newly renovated waiting area with TVs and a K-Cup coffee maker. We're located at the corner of Sunshine and Hwy 65 in Springfield, Missouri.
3521 East Sunshine Street, Springfield, MO, 65809, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I gave them a 2nd chance and they failed again. I had a 3 pm appointment for an alignment and to patch a tire. 55 minutes into my appointment I overheard a service advisor speaking to a customer next to me about why her alignment was taking so long, so I asked how many alignment racks they had. I was told 2. 1 at Toyota and 1 at the Lexus dealership next door. I asked him to find my advisor Austin to see if I was on the rack or not. 15 minutes later he had not returned with an answer. I found him talking to another advisor a... read more
They overcharge and lie when you purchase your vehicle. I was told I got one year free tire rotation and oil changes, the service department said it’s only two free changes. They tried to charge me $200 to put a spacer between my dashboards so it wouldn’t make noises. I can get one of these off of Amazon for $20 and do it myself. This has been happening since I purchased the vehicle and they didn’t care, they tried to charge me anyways. They take advantage of people and are way overpriced!
The Reliable service center is a joke! We bought a new 2025 Camry at Reliable and took it into Reliable service center for an oil change at 1000 miles. Told the service advisor who was new I only wanted an oil change and no tire rotation as it only has 1000 miles on the tires. I also told her I will pay for the oil change and not to use the free oil change with Toyota care. She acknowledged what I said just an oil change nothing else. 40 minutes later I get the text my car is done and notice on the paperwork that they rotate... read more
I have very bad experience with this dealer. They take 1000$ deposit and promised to help me find a car. Over a one month they don’t even try to do anything and when I request my deposit back nothing happens I can’t have my money back over a month. So don’t give them any money because you never have them back 😥😥😥😥
My husband and I unfortunately had an overlap of a recall issue on his Tundra, and rodent damage on my Highlander. We were juggling cars and dozens of phone calls with local and corporate Toyota, and were beyond stressed and overwhelmed at the damages we were facing. But two technicians, Kevin and Charlie, made it all manageable. They were accessible at all times, advocated for us in several different circumstances, and were clear, patient communicators. They took our frustrations and endless questions, and never made us fee... read more
Reliable Toyota Service has a 3.4 star rating with 53 reviews.
Reliable Toyota Service is open now. It will close at 5:30 p.m.