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18151 SW Boones Ferry Rd, Portland, OR, 97224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Arrive early, happy doing their job, congenial, cleaned up daily work mess, so over all quite satisfied. J Lee
Business response:
Hello James! Thanks for taking the time to review us. We're happy you had a pleasant experience with our teams and install crews. We will pass along the kind words!
From sales to install, this team was respectful, honest - generally solid. They delivered everything promised and then some! When the job got delayed, they were in touch with us ahead of time. Then when it came time for the two-day install, they brought two teams to get it all done in ONE day! The install team was conscientious and respectful of my wife working from home and our two dogs. The clean up (where so many work crews fail!) was thorough and complete. The doors and windows installed are fantastic. I coul... read more
Business response:
Good morning, Sean. Thank you so much for taking the time to leave us a review. We are thrilled our teams were able to remedy a delayed situation in a quick and efficient manner. We are delighted you've had such a pleasant experience with us!
They installed a new door and window in 100-degree weather. I felt so sorry for them, they worked all day in this heat till 9pm, they clean up the mess leaving our home clean and we love our new door and window.
Business response:
Theresa, we take great pride in each of our employees. We love to hear that our installers delivered excellent service and were able to exceed your expectations! We will pass on the kind comments to our team. Have a great day!
Today was round two of getting our upstairs windows installed. Like before, outstanding crew. They stayed on task cleaned up did an excellent job. I can’t imagine putting any other type of windows into my home. Sure you pay more but you get what you pay for. These windows look and work amazing. Thank you guys for doing an awesome and amazing job.
Business response:
Scott, thank you so much for taking the time to share your experience with us. We're happy our crews were able to ensure you had a fantastic installation! Have a great day!
Vasyl and his partner did a great job. They got right to the job and were very professional and patiently listened to our questions and provided answers in a very understanding manner. Their installation craftmanship was of high quality. It was a pleasure to have them in our home.
Renewal by Andersen showed up each day on time and stayed until the job was complete. They went above and beyond our expectations! Cleaned everything up and we’re so friendly and professional. My husband and I could not be more pleased with the amazing update for our home!
Business response:
Hi Stephanie! Thank you for taking the time to write this review for us! We are so glad that you had a great experience and that you are enjoying our product.
Really like the quality of the windows Like the the people that measured the windows. The installers were fantastic. On time both times and really did a nice job. Was not happy with the salesperson. He said to speak to him with any questions. When I did call him he did not return call as promised. When he was first talking to me about the windows, if I did not want to listen to his whole sales pitch. (History of the company 100 years or something else that was not pertinent to my buying decision). He would just start ta... read more
Business response:
Hi Renee! We are happy that you are enjoying your new windows and that you had a good experience with your installation. We are sorry to hear about the negative encounter you had with our salesperson and we are passing your comments along to them so this doesn't happen in the future. We appreciate y our feedback!
Great company to work with, wonderful customer service, installation was efficient with attention to detail, clean up was awesome! Windows are fantastic! ‘Sun glass’ is phenomenal- had I known how great it was before hand I would have done all my windows in it! The view is crystal clear and beautiful! If you are light sensitive don’t hesitate! We love love love our new windows, the double hung windows are awesome with young children and cats!
Business response:
Hi Susan! Thank you for taking the time to write us this review. We are so glad to hear that you had a positive experience with us and that you are loving your new windows!
outstanding service,great crew
Business response:
Hi Robin! We are so happy to see that you had such a great experience with us. We hope you love your new windows!
Renewal by Andersen has a 4.7 star rating with 3,589 reviews.
Renewal by Andersen is closed now. It will open at 8:00 a.m.