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Rent-A-Center

3.6

About this business

Location details

1710 Market St Ne, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.697 reviews
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Malachi Martinez's profile image
Malachi Martinez 
5 months ago

The manager yessica is super unprofessional and rude. Continues to harass over an item that isn’t even hers. Calls and blows my phone up after hours and has her employees bang on my door like cops when my baby is sleeping. I had the payment on a different card than listed and had the payment and forgot about changing the cards so I told her how much i could pay at the moment since I had already spent the money and they said that was fine then she continues to say she sent a link to pay but never does and harasses me over not... read more

Victoria Hunt's profile image
Victoria Hunt 
5 months ago

I will not ever rent with them again. I know I signed papers and everything. did the e document as well . sat in the show room took the picture of my id and mailing address showed them and said it was done. They even called to verify address and said nothing about my documents not being signed. Very disappointed with them. Will not recommend to any one. 

Rae Rae's profile image
Rae Rae 
10 months ago

Rude, unprofessional manager at the Market Street location in Salem. My sister was returning couches and she gave her a really hard time. Then delivered a cigarette burned recliner to us. We were told "Well it's used so." She has always been rude, unprofessional and incompetent. Especially with simple things like changing our address or removing items we no longer have from our account. I do not recommend using them for any reason. Not until they raise their customer service standards. 

Karen Grabowski's profile image
Karen Grabowski 
10 months ago

I dealt with the 17th Street and Market St store and because of the "manager" Jessica I will not buy another thing or deal with RAC again. If I could leave negative stars I would. I am moving and scheduled a pick up for the couch and loveseat as well as a dining set. The 2 guys came to pick up the stuff and the one guy called and sent pics of the couch and loveseat and Jessica was insulting and rude. She said that she will not take the couch and loveseat back because there was a dent in the cushion on the couch. I told her ... read more

Jennah Hartwick's profile image
Jennah Hartwick 
6 years ago

They are awesome to deal with for a payment plan. We took advantage of the 90 days same as cash. Paid it off no problem, payments were always applied accordingly. May go back to get a new couch set. Got this TV and TV stand for about $1,800. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.6 star rating with 97 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.