Renters Warehouse

Name: Renters Warehouse
Address: 8044 Montgomery Road, Suite 700, Cincinnati, OH, 45236, US
Telephone: (513) 334-4010
Price range: $$
Rating: 5

5.0

★★

785 reviews

|Property Management|Cincinnati, OH 45236 United States

8044 Montgomery Road, Suite 700, Cincinnati, OH 45236 United States

(513) 334-4010

https://renterswarehouse.com/?utm_source=referral

Real Estate

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About

Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman. Renters Warehouse expertly serves everyday single-property hom

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5.0

★★

785 reviews

5★773

4★11

3★1

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Annette D on BBB

★★

3 years ago

Jesse Williams was awesome to work with! He communicated well with us and responded in a timely manner and was very helpful in trying to get us in a home. We hope that if ever needed we can work with him in the future.

Business Response:

We are extremely grateful for your review Annette! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going.

Joann M on BBB

★★

3 years ago

When dealing with miles Cudworth from renters warehouse in Minnesota we were extremely pleased with customer service. He was very professional, very kind very understanding and answered all of our questions. More people should be performing customer service exactly the way he did. We are extremely happy with the service we have received. We will continue to use renters warehouse because of Miles.

Business Response:

Joann, thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you.

Coreen C on BBB

★★

3 years ago

Don C******** was very helpful in helping us with the process of getting the house! Love everything about the experience!

Business Response:

Hello Coreen, thank you for taking the time to share your experience with us. We look forward to working with you again!

Alex H on BBB

★★

3 years ago

Great service/maintenance advisor: Carmen did a superb job communicating and staying on top of things.

Shu W. on BBB

★★

3 years ago

Erica H***** was great to work with! She always responses very quickly and helps us with all the questions. We are happy with our new home and we would love to recommend her to our family and friends.

Business Response:

Shu we appreciate you taking the time to share your experience with us. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad we were able to help you out. We look forward to working with you again.

Jason M on BBB

★★

3 years ago

We worked with Carmen S******* while renting our house. She went above and beyond all expectations! Her can do attitude and her hard work made renting our house effortless. The fact that she thought of the little details prove her dedication! She made sure to stay in contact with us throughout the process, which eased our minds, and she even worked with our schedules answering our questions after hours. Based on Carmen alone, we will use renters warehouse again! She really is a great person!

Business Response:

WOW! We can't begin to tell you how nice it is to hear words of encouragement, appreciation and praise Jason. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. It is customers like you taking the time to tell us what we are doing right, that we are able to constantly strive for excellence. We may not be as large as other businesses but we are committed to our customers as our #1 priority! Thank you once again for giving us a pat on the back. Please visit us again. It will be our honor and delight to serve you.

Maxine H on BBB

★★

3 years ago

Shawanna was very helpful, replied to emails and texts promptly and guided us though our renter search. Our place was rented within one month.

Brad R on BBB

★★

3 years ago

My experience with Renters Warehouse was exceedingly positive. Kellen H***** worked with me to find a perfect match for my housing needs and within my budget. He was attentive, punctual, informative and professional while also personable and down-to-earth. If finding the perfect home is the goal, I highly recommend getting in touch with Kellen H***** at Renters Warehouse.

Xijian C on BBB

★★

3 years ago

Garrett Gordon is my agent at Renters Warehouse. He found a good tenant for me in less than a week time. I appreciate Garrett's help and look forward to working with Renters Warehouse and Garrett in the future.