Resorts At Pooler

Talisha Sampson 

on Google

4 months ago

After much prayer and trying to find a long term facility for my sister in law. We deceived to go with The Resort’s of Pooler after looking them up on google and seeing the reviews was not what we wanted, but everyone have an opinion ( good or bad). I can say that once we got there things was way better than the reviews. You just can’t put your family member in a facility and don’t visit them make sure you visit and learn and get to know the staff. I can personal say the staff were incredibly very attentive and kind. We ar... read more

Carl Steward 

on Google

a month ago

I’m going to begin with a sincere apology to the Resorts at Pooler for my misguided initial opinions during my mother’s first weekend at your facility. The Resorts at Pooler is an exceptionally well run, clean, religiously maintained nursing and rehabilitation facility. It is staffed with some of the most professional health care workers and administrators that I have ever encountered. Throughout my mother's stay, the nursing and rehabilitation staff demonstrated unwavering dedication and compassion. Their expertise and ... read more

Altanette Powell 

on Google

4 months ago

This facility is far from a Resort. The staff sent my mother out to dialysis with a night gown and sweater on . This particular Tuesday was one of the coldest because it snowed on this day. My mother fell out of bed 2:05 am and I was not notified until 11:38 am. Two days my mother was sent to the emergency room for dialysis because staff could not get transportation scheduled properly . Administrators do not care about our love ones. My mother was in the hospital and management did not call me once to check on her. The faci... read more

Kendra Lajoie 

on Google

4 months ago

DO NOT SEND YOUR FAMILY TO THIS FACILTY! social worker is very unprofessional! Someone who works in the facility decided to help themselves to my family members wallet and spent 6,000 on his bank cards . The facility does not care and told me to "do what I needed to do"! reports have been made! After his death they helped themselves again with his personal property. 

Tony Rahn 

on Google

7 months ago

This facility is constantly dirty with some of the most unprofessional employees I’ve encountered in any healthcare setting. There were a handful of friendly staff members here, but the majority avoid eye contact, are unresponsive, have no follow through and appear to just be earning a paycheck. When addressing issues, we often found combative and argumentative behavior from the staff. I would absolutely recommend another facility to provide your loved one care.