Restoration 1 Inland NW - Yakima

Dawn and Brian Hoffer Gunter 

on Google

3 months ago

From beginning to end our experience with Restoration 1's crew was detailed, supportive, and with great customer service. We had a small water pipe break in the wall that we fortunately discovered quickly. After the pipe was repaired Restoration came out and took care of mitigation and demo. We initially met with Josh, who explained everything in great detail about steps to expect, why each step was done, what it will financially look like, how it will work with insurance, and what to expect for a timeline and communication.... read more

Christy Kruse 

on Google

2 months ago

I can't say enough about how appreciative we are to the team at Restoration 1. It was a Sunday afternoon when we had a catastrophic sewage flood in our basement. One call to Josh and he had a team to our home in less than two hours. Edwar and Victor were compassionate, hard working and very professional and treated all areas of our home with strict sanitation protocol. Josh was very friendly and knowledgeable, and came over right away the next day and helped us open our claim with our homeowners insurance. There's still mor... read more

Cheryl J 

on Google

5 months ago

DO NOT LET THESE PEOPLE SET FOOT ON YOUR PROPERTY! Do not sign anything they hand to you on an iPad, send it all to an attorney. Let's start at the top, there was a tiny flood from a broken pipe in my mostly gutted basement (the house was being renovated) and my plumber came and repaired the pipe and recommended this private equity firm. (Don't worry I left the plumbers a bad review after dealing with restoration one and even though I've used them a lot in the past, I won't be letting them back in my house either). So resto... read more

Jenna Swenson 

on Google

a month ago

Restoration 1 has been a beautiful blessing!!! They are kind and courteous. Have been so helpful. Patient with me and my Service Dog in Training, (while at my house.) I would be lost throughout this process without them. Thank you: Josh H, Jessica, Vicky, Christian, Kyle, Hannah, Releigh, Jacob, Amy H, Kylee (?) & Kylee F, Chezly, Tyler, and Robbie. Hopefully I included everyone! They were an amazing team! Worked great together and communicated well with me. 

Kim N. 

on Google

a month ago

I had an after hours issue so I called a plumber to come fix the issue. When they were done, they called Josh with restoration 1 and within 35 minutes he was at my home, making an assessment. Although he did recommend cleanup, he suggested that it was such a small space that was affected that I could do it myself for less money. I appreciate the honesty and integrity. He brought through my door. I would highly recommend their services.