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RightSpace Self Storage
- Self Storage
- Austin, TX
About this business
Location details
6401 Midwood Pkwy, Austin, TX, 78736, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Used to be decent, not great now, we have 2 units with them, one for personal one for company, I guess they were bought out by another national chain who doesn't really have any customer service or organization or ethics. They stopped sending invoices months ago, their online portal won't show my units, they won't respond to any emails I've sent and their phone often just goes to VM, but what they don't tell you is that their published rates are teaser rates and they will aggressively raise your rates at will while offering ... read more
Business response:
We are disappointed to hear about the issues you are experiencing with your two units. The problems with invoice delivery, online portal access, email communication, and rate transparency are unacceptable. We apologize for the lack of customer service and the discrepancies between advertised rates and actual charges you have encountered since the ownership change. If you would like to provide more information about these billing and communication issues, one of our storage specialists can assist via email at customerservice... read more
Frequently asked questions about RightSpace Self Storage
How is RightSpace Self Storage rated?
RightSpace Self Storage has a 4.4 star rating with 5 reviews.
When is RightSpace Self Storage open?
RightSpace Self Storage is closed now. It will open at 6:00 a.m.