Ritzcraft Pools & Pavers

Mike M 

on BBB

3 months ago

Built a good pool on-time THEN Due to a poor bas under pavers had to repair a significat portion of pool deck paver a few months after pool completion.The Problem continued under turf and under pavers close to turf.They have refused to correct issue. This is an unusal issue caused by POOR workmanship. 1000s of pool, driveways, have pavers that never experience my issue.Stay away from Ritzcraft, their workmanship is Poor. 

MOLINAROS S 

on BBB

4 years ago

BEFORE YOU CONTRACT WITH THIS COMPANY, READ THIS! We met with Erica at their warehouse a few times and ultimately came to a decision on a time frame and a price. The resurfacing product to be used was called "Stonescape" and carried as 10 year warranty. We gave them a 1/2 the amount due as a down payment at signing and the other 1/2 due upon completion of the job. THIS IS IMPORTANT: They made it a point to tell us at our last meeting that once the old surface was removed the crew would need to check the "shell" for weak and ... read more