This profile has been claimed by the business owner or representative.
Rock River Townhomes
- Apartments
- Carbon Cliff, IL
About this business
Location details
900 Crampton Ave, Carbon Cliff, IL, 61239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | Closed |
Cleaning Up The new office staff at Rock River Townhomes are very nice and the maintenance staff is very attentive to the needs of the residents. They try to complete all work orders in a timely manner and they are friendly with the residents. We really enjoy the way things are going at Rock River Townhomes and hope they continue on this path.
Business response:
Thank you so very much for your review. We are really proud of our Premier management and maintenance teams: we are committed to hiring professional, friendly, and efficient managers; and your manager and maintenance at Rock River are just that. Thank you for recognizing their efforts, and please do feel encouraged to reach out to them should you ever have any questions, comments, or concerns; your feedback is how we can ensure we are providing the best services possible. Thank you again!
Great Place To Call Home Many new updates have made this a beautiful place to live. It is close to town but yet the county atmosphere is very relaxing. The apartments are large and roomy with some of the most spacious ones I saw when apartment shopping. The office staff is very polite and the maintenance staff makes repairs in a timely manner. The kids love the two playgrounds and my hubby finally got his garage/Man Cave!
Great Place!!!!! These are beautiful apartments with many new upgrades. The property manager is very nice and seems to go out of her way to keep the tenant's happy! Maintenance staff is very friendly and gets things done in a timely manner. My kids love the playground, and I love the fact that these apartments are so conveniently located!
I love this place I love my new home. It is huge and laid out beautifully. I have lived here for 3 months now and have never had an issue with noise. The staff is super friendly. I have had to call in once to get my garbage disposal fixed. They came right away.
Not Worthy of One Star Dogs off leash or tied outside (violation of lease), packages stolen from porch, marijuana smoking, non-existent property manager, dirt bikes and 4-wheelers allowed to ride all over the streets and yards, rent increased twice in one year, police called to development several times a month, complaints are made, but nothing is ever done. PLEASE do not rent from this company!!
Unprofessional Office staff is very unprofessional and hard to reach via phone, however when you go in person they are sitting around doing absolutely nothing. Corporate office is even more unprofessional (PreMier Real Estate Management)
Business response:
We are very disappointed to read this review, as we really pride ourselves on our professionalism - both our corporate staff and property managers are committed to prioritizing our residents and their experiences; and we've received feedback from hundreds of residents applauding their attentiveness and helpfulness. Are you a current resident who is trying to reach your onsite management? Please call us at the central office to describe, specifically, what you found negative about your exchange with our staff so that we can b... read more
Frequently asked questions about Rock River Townhomes
How is Rock River Townhomes rated?
Rock River Townhomes has a 4.1 star rating with 25 reviews.
When is Rock River Townhomes open?
Rock River Townhomes is closed now. It will open tomorrow at 12:00 p.m.