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Rogers & Hollands Jewelers

4.8

About this business

Location details

7501 West Cermak, 102, North Riverside, IL, 60546, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8419 reviews
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Erica S.'s profile image
Erica S. 
rating
2 weeks ago

I have a lifetime warranty on an amethyst ring I bought a couple years ago. I took it in for repairs because one of the diamonds came out and I needed it resized since I lost a lot of weight. I took it to the location at North Riverside mall and got a call few days later saying the middle stone was also cracked and that it had to go to the corporate officw for repair.I found that interesting since I never wore the ring much due work and my weight loss making it not fit. I have been without my ring March 21. It's the first we... read more

Business response:

Hi Erica, we strive to provide great service, and we’re sorry to hear this wasn’t the case for you. We’re always working on bettering our customer experience and appreciate your input. Reach out to our Guest Support Team by emailing info@rogent.com or by calling 708-679-7588 Monday – Friday 8:30am-5:00pm CST. 

Melanie S.'s profile image
Melanie S. 
rating
11 months ago

Victor and Lupe had great customer service and was very knowledgeable when it came to helping me and my husband with our selections. Lupe's patience with my indecisiveness was exceptional. We told Victor our budget and he led us in the right direction. We ended up with beautiful jewelry. 

Business response:

Hi Melanie, we love hearing this! Thank you for taking the time to share your experience 

José S.'s profile image
José S. 
rating
2 years ago

Victor Fernandez is the man, he's very professional honest and loyal to his customers. If you're looking to buy jewelry and are lost, come to him he will guide you and ensure you don't get a bad deal. 

Business response:

Hi, Jose! Thank you for taking the time to submit a review, it is absolutely wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! 

Natalie J.'s profile image
Natalie J. 
rating
3 years ago

When it comes to great service Victor is the GOAT!! My husband and I went to upgrade my diamond for our 30th wedding anniversary and Victor understood the assignment and delivered. He and his team are very professional and he goes over and beyond to help all customers!! 

M S.'s profile image
M S. 
rating
4 years ago

Approximately 1 1/2 years ago my girlfriend and I found her dream engagement ring online at Rogers & Holland's Jeweler... We were browsing online because of the pandemic so because life happened we didn't move forward with any plans at that time... Online the ring showed in white gold and my girlfriend prefers yellow gold... When North Riverside Mall, IL reopened we stopped in just to browse... I inquired about the ring we'd found online and if it came in yellow gold?... To my surprise it did but it was not in stock at that ... read more

The Z.'s profile image
The Z. 
rating
4 years ago

This experience was truly surprising. I don't normally comment anywhere but this custom jewelry store deserves it. John was amazing person to deal with. He clearly cares about his customers and wants them to make the smartest decision even when the customer themselves might not realize it. That's where he helped me tremendously and as a result I have now a beautiful Extremely high quality Diamond Ring (shines brighter than my Iphones flashlight ) along with the custom Rose Gold Diamond Band that is truly a piece of art. Beca... read more

Business response:

Hi! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future! 

Satirah L.'s profile image
Satirah L. 
rating
6 years ago

I went looking to purchase earrings. Mia helped me find the best pair of earrings for my girlfriend. She was so nice. We ended up having a great conversation. She was telling me great advice about relationships and life in general. A week later my girlfriend had proposed to me with a ring from ROGERS AND HOLLANDS!!!! Mia your the best!!! Thanks 

Business response:

Hi! Thanks for the compliment, Satirah! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store! 

Sakina B.'s profile image
Sakina B. 
rating
7 years ago

Just wanted to say my fiancé and I had a wonderful experience with Victor. From the moment we walked in he really listened to what we both wanted for my engagement ring. Neither of us knew much about rings and Victor really spent the time to teach us about the different cuts and clarity and colors. He was truly a pleasure to work with. Would/will definitely return here in the future. 

Business response:

Hi! Thanks for the compliment, Sakina! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store! 

M.F. C.'s profile image
M.F. C. 
rating
7 years ago

My husband and I were looking for a wedding band for him and walked into this store after shopping at another jewelry store in the mall. We were greeted by Alex who was approachable and engaging. He helped my husband choose his ring with options and no pressure. The ring was affordable and comparable in style to the one we had seen before. Once we decided we were buying it Alex and his colleague or supervisor Mike (?) added in a coupon for $75 off our purchase. Overall great customer service and great experience. I recommend... read more

Business response:

Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon! 

Frequently asked questions about Rogers & Hollands Jewelers

How is Rogers & Hollands Jewelers rated?

Rogers & Hollands Jewelers has a 4.8 star rating with 419 reviews. 

When is Rogers & Hollands Jewelers open?

Rogers & Hollands Jewelers is closed now. It will open at 11:00 a.m.