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Royal Honda - Service
- Auto Repair
- Metairie, LA
About this business
Location details
5600 Veterans Memorial Blvd, Metairie, LA, 70003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a wonderful experience working with Herman Smith at Royal Honda. Herman was professional, friendly, patient, and very helpful throughout the entire process. He took the time to answer all of my questions and made sure I understood everything before making any decisions. I never felt pressured, and he truly made the experience easy and comfortable. I really appreciate Herman’s excellent customer service and the way he treated me with respect. If you’re looking for someone who is knowledgeable, honest, and willing to go... read more
Our service advisor, Josh, was wonderful to work with. The work was completed quickly. I’d also like to say this is my first Honda. It has 60,000 miles and has been reliable and free of problems. Thank you for a great product.
I am truly blown away by the service provided to me at Royal Honda. I arrived for scheduled maintenance at 9:15am. After a thorough inspection, I was sent a video detailing what needed to be performed, which included a tire replacement after a nail in my tire was found. I could easily approve the repairs via the online platform, and any costs were clearly delineated. Within about 45 minutes the work was done. The waiting room is so comfortable, great AC, lots of chairs, WiFi, free cold water and coffee and even a place to pu... read more
My experience this time around was not great. The facilities are nice, and I'm sure it's a great company, however, getting my car serviced through them was an absolute nightmare for me. After initially dropping my car off, they were quick to get a technician in my car looking for the problems. However, after the diagnostic was complete, it took the better half of a week for anyone to even get start with calling my warranty company and start getting the ball rolling with repairs for my car. In addition to that, I was being qu... read more
My experience with Royal Honda was incredible, and I especially want to recognize Danielle in the service department for taking such great care of me throughout the entire process. It started on Friday when I arrived at the service center around 9:30 a.m. with no appointment. I already knew the service center stays busy, especially on Fridays, so I wasn’t expecting to be seen right away. Somehow, Danielle was able to squeeze me in. She was upfront with me that it would be a long wait, which I completely understood since I w... read more
Frequently asked questions about Royal Honda - Service
How is Royal Honda - Service rated?
Royal Honda - Service has a 4.8 star rating with 1,101 reviews.
When is Royal Honda - Service open?
Royal Honda - Service is closed now. It will open tomorrow at 9:00 a.m.