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Ruby Dental & Braces
- Dentists
- Lexington, KY
About this business
Location details
1301 Winchester Rd, Lexington, KY, 40505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The staff at Ruby are always friendly and polite, but I had a number of problems with them. First, one filling left me unable to floss between two teeth. It was annoying me so I called to see if I could do a walk-in appointment for them to fix it. I was told no and had to wait until my next appointment days later. I said it would only take a few minutes, but was told again I had to wait. So, when I had them check it several days later, they did some filing, but the floss still didn't go up to my gum line. But they insisted i... read more
I saw Dr. Ahmad for an emergency and she did fantastic. I never had a tooth extracted so I was a bit nervous and scared. She was so nice and very fast. I was a big baby through it but she was so encouraging, patient, and friendly. If definitely recommend seeing her if possible. The assistant or hygentist was incredibly kind as well. They both made sure to tell me what was going on as well as give me detailed after care instructions multiple times asking with a printout. Dr. Ahmad extracted my tooth very smoothly, quickly and... read more
Went to get my wisdom teeth pulled, appointment was at 8 arrived at 7:50 so I was early, when I checked in the lady at the desk said the doctor would be right with us and it shouldn’t take no longer then 10 minutes, sat in the waiting room for 30 minutes, got taken back to the room and had to sit for a HOUR before the lady came back in to tell me the doctor had an “emergency” and we would have to reschedule. The doctor was supposed to be fly in the day before so I’m confused on how he would have an emergency at that exact mo... read more
*Updated After Original Review!!* Part 1; (original review) DON'T WASTE YOUR TIME! Receptionist needs an attitude adjustment or needs a hospitality class! She will make you feel stupid for not receiving a text they was supposed to send to you! 2.5 hours there wasted a total of 5 hours out of my day for a receptionist to not do her job and then to treat a new patient like they are stupid as if we don't know how to use or receive a text. Absolutely don't waste your time! Part 2; (6 hours later after response from owner) Th... read more
I cannot say enough great things about Dr. Willis and the entire team at Ruby Dental & Braces! I recently had to get a crown put on one of my teeth and was a little nervous going in, but Dr. Willis made the entire process so easy and stress-free. He explained everything step by step, and made sure I was comfortable the whole time. The crown fits perfectly, looks completely natural, and I can’t believe how smooth the whole process was. The staff is also so kind, professional, and welcoming—it really feels like they go above a... read more
Frequently asked questions about Ruby Dental & Braces
How is Ruby Dental & Braces rated?
Ruby Dental & Braces has a 4 star rating with 314 reviews.
When is Ruby Dental & Braces open?
Ruby Dental & Braces is closed now. It will open at 8:00 a.m.