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Ruby Dental & Braces
- Dentists
- Lexington, KY
About this business
Location details
1301 Winchester Rd, Lexington, KY, 40505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Had scheduled an appointment for Wednesday. Unfortunately, due to issues with call center my appointment was Not an appointment. The front office people were OUTSTANDING 💯 They explained what happened and were able to reschedule me in 2 days 😊🫡 I have had extensive work done and they checked Everything, did a fantastic cleaning and were careful. Highly Recommend. Thank You guys and gals 😁❤️
Although we weren’t seen until 45min after our appt time, all staff were friendly, professional. They were exceptional with my autistic son, making him feel at ease and calm. Excellent professional care medically and emotionally… Highly recommend ⭐️⭐️⭐️⭐️⭐️
Probably one of the worst customer service experience i have ever had. I made and an appointment over 6 months ago. Been rescheduled twice. Get a phone call today that they need to reschedule me again because their “call center” over booked. And it’s another 6 month wait. Unless it and emergency so they can charge you $1000 of dollars they don’t care. Look elsewhere. To big of a corporate mindset to even care about there patient.
I absolutely recommend Rubys Dental, Ana at the front desk made me feel so welcomed, Tara took me back and was so sweet, talked me through the process and was so professional, Dr. Ahmad is the BEST, she was very knowledgeable and knew exactly what I needed for my treatment sessions, she is so soft spoken, she really made me feel like I was in amazing hands and very trustworthy. I look forward for my next appointment.
Staff was very nice and friendly for sure , I just didn't like that they take 8 kids back to one room and there is no privacy other than that it was a great experience for my child. I do recommend them especially small children bc I got to see a small child who was definitely scared and he done great they talked him thru everything and he left very happy 😊
Frequently asked questions about Ruby Dental & Braces
How is Ruby Dental & Braces rated?
Ruby Dental & Braces has a 3.9 star rating with 444 reviews.
When is Ruby Dental & Braces open?
Ruby Dental & Braces is closed now. It will open at 8:00 a.m.