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Rumpke - Garrard County Transfer Station
- Waste Management Solutions
- Lancaster, KY
About this business
Location details
275 Hanging Forks Rd, Lancaster, KY, 40444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We scheduled for our services to be stopped next week and we were even told that our trash container would be picked up on May 29th... today, May 22nd, our trash container was taken early. So we have nowhere to put our garbage for the next 7 days. The Rumpke representative said she saw where it was picked up too early but it would take then 1 week to get a can back out to us. Ridiculous!!!! A joke of a company!
Terrible customer service. They said they were on a one day delay. The day they were supposed to pick up my dumpster, they did not even drive down the road to where the dumpster is. They said it was unsafe. This is a neighborhood and the road was clear. I had it all on video where they didn't even attempt to pick up the dumpster. They told me to send the video and they would try to get someone back out. I called several hours after sending them the videos and they said that the path to the dumpster wasn't clear. I cleared ... read more
Matthew Maple is an exceptional employee! We rented a container to clean and gut our house. Unfortunately, we forgot to call on Friday to extend the rental and planned to reach out first thing Monday morning. However, the driver beat us to it — arriving just ten minutes before opening! Matthew patiently waited for us to call so we could find out what the drop fee would be. When we learned it was too expensive to keep ($250 for anyone else wondering), we decided to let the container go, even though we still had a few large i... read more
People were friendly. There was place to turn around with a 14ft trailer. Their minimum charge is $40 tho so make sure the load is worth it
It’s honestly embarrassing that Madison County and nearby areas rely on Rumpke to serve their residents. Their business model is mediocre at best , disorganized, unresponsive, and completely lacking in accountability. If you request curbside trash pickup, prepare to wait weeks without a clear answer on when (or if) it’ll happen. I’ve had to call them over five times just to get a basic service fulfilled, and still nothing. Even worse, while you’re left waiting, the city may fine you $100 for trash sitting out, even if it’s... read more
Frequently asked questions about Rumpke - Garrard County Transfer Station
How is Rumpke - Garrard County Transfer Station rated?
Rumpke - Garrard County Transfer Station has a 4.2 star rating with 111 reviews.
When is Rumpke - Garrard County Transfer Station open?
Rumpke - Garrard County Transfer Station is closed now. It will open tomorrow at 8:00 a.m.