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Rumpke - Mansfield District Office

3.9

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Location details

2175 Stiving Rd, Mansfield, OH, 44903, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.91,451 reviews
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Susan S's profile image
Susan S 
3 years ago

Prior to having Rumpke as our trash removal people, one of their local competitors did the job. Rumpke has been very trustworthy. Any time I've had to contact them, the employees are always helpful and polite. Even better, at least in our area, they are less expensive than their main local competitor.I highly recommend them. 

Bill J's profile image
Bill J 
3 years ago

All our Rumpke drivers are great. The service is wonderful. 

Chuck S's profile image
Chuck S 
3 years ago

we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had. 

Donna C's profile image
Donna C 
3 years ago

Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you! 

Travis P's profile image
Travis P 
3 years ago

Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt. 

Jim S's profile image
Jim S 
4 years ago

For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more

ann c's profile image
ann c 
4 years ago

Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken. 

Maria S's profile image
Maria S 
a month ago

For the 3rd time, our recycling has not been picked up. Our garbage is picked up but not the recycling. I have to take time out of my day to call and notify someone. Rumpke will state that someone will be out to pick it up the following day and no one shows up. So I call in again and leave a message and NO ONE calls back. We are not even discussing that the trash pick up drivers will sometimes pick up the recycling too and mix it all together. So essentially we have 2 large garbage cans. Good luck getting a call back. Rumpke... read more

Trent G's profile image
Trent G 
a month ago

As a residential customer with Rumpke for 2-1/2 years, my weekly trash has not been picked up 4 times during this period. Last time was this past week. Scheduled pick up was for Friday Sept. 5, but trash was not picked up. Next door neighbor's trash was picked up each of the 4 times that mine was not. Called Rumpke Customer Service on Sept. 8 and Sept. 9. My trash is still setting in driveway. All invoices have been paid on time. Keep asking the Customer Service rep why my trash was not picked up, but neighbor's trash was. G... read more

Business response:

*****, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you. 

Frequently asked questions about Rumpke - Mansfield District Office

How is Rumpke - Mansfield District Office rated?

Rumpke - Mansfield District Office has a 3.9 star rating with 1,451 reviews. 

When is Rumpke - Mansfield District Office open?

Rumpke - Mansfield District Office is closed now. It will open tomorrow at 8:00 a.m.